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La Residence – reviews, photos

3.0 of 5
6 rue du 1er-Mai, 11100 Narbonne, France
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La Residence
Ranked #4 of 24 hotels in Narbonne
4.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
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    6
    4
    0
    1
Date Rating
Cirencester, England
Senior Contributor
21 reviews 21 reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
“Spoiled by poor attention to detail”
3 of 5 stars Reviewed 12 September 2011

This lovely old town house was converted into a hotel some 50 years ago. It is very conveniently situated and our room was spacious with a large bathroom and a balcony. All three staff we met were pleasant and courteous. Unfortunately, there was a lack of attention to detail: one window shutter was jammed shut because of damage, the minibar was inadequately stocked, there was no shower screen so the bathroom floor was soon awash, even on the first floor the wifi signal was poor and sometimes undetectable, the high step into the bathroom merited more than a few bits of red stickytape as a warning. If you are, or have been, a senior manager in business a stay here will do your blood pressure no good at all! Alternatively, you may be a holidaymaker who finds this a charming refuge from the professionally managed hotel chains.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PeterBeard about La Residence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Luc GUILLOT, Propriétaire at La Residence, responded to this review
19 October 2011
I am the new manager of the hotel since first of june. We have alredy changed many things in the hotel and we plan to refurbish the rooms, but we need time !!!
We would pleased to have you in our hotel again to show you the improvements that will have been done during the winter.
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Leysin, Switzerland
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Great hotel and a great location”
5 of 5 stars Reviewed 11 July 2011

We arrived here on bicycles and needed a nice comfortable place to end our trip. This hotel filled the bill in every way, quiet, spotlessly clean, very comfortable, a secure place for our velos and a great location, steps away from nightlife and close to the gare. We would stay here again in a heartbeat!

Room Tip: They all seem to be of a superion standard
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  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask AckExpat about La Residence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Havant, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Warm friendly welcome ,central location.”
5 of 5 stars Reviewed 6 July 2011

Stayed one night in the only available room (superior double). The receptionist who is from Wales was helpful and friendly . Our room was attractively furnished,reasonably spacious and very comfortable. We thought this hotel was great and are glad we weren't able to consult Trip Advisor reviews in advance as we might have been put off staying there . The new management which was mentioned has obviously had an effect. Would definitely stay there again.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nicodo56 about La Residence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aix-en-Provence, France
Senior Contributor
30 reviews 30 reviews
Reviews in 17 cities Reviews in 17 cities
147 helpful votes 147 helpful votes
“Excellent location mostly compensates for very average experience”
3 of 5 stars Reviewed 6 June 2011

The best thing about La Residence is its position, slap-bang in the centre of Narbonne. Previous reviewers have noted the less-than-charming welcome provided in this hotel, and I am afraid I can do no more than agree - one can't help wondering why people who so obviously dislike interfacing with their fellow-men have chosen the hotel trade, but there it is. Public spaces are pleasant and well-furnished, rooms are acceptable for the price (top floor best, with view over the cathedral). Breakfast expensive for what you get - the (paying) garage is a huge plus, but make sure to book it in advance! And whatever you do, don't arrive early, unless you want your ear chewed off.

Room Tip: Insist on top floor (there is a lift)
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  • Stayed May 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask jb5753 about La Residence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Luc GUILLOT, Propriétaire at La Residence, responded to this review
11 June 2011
We are really sorry for your desapointement.

The Résidence has changed its management on the first of June, We would be glad to prove you that the new management team feels very concern by the quality of the welcome and the breakfast is now a self service buffet !

With our best regards.
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Brussels, Belgium
1 review
“Localisation idéale pour visiter Narbonne”
5 of 5 stars Reviewed 21 May 2012
Google Translation

  • Stayed May 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Anonyme314 about La Residence
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jean-Luc GUILLOT, Propriétaire at La Residence, responded to this review
29 May 2012
Merci d'avoir pris le temps de rédiger ce commentaire et ... A une prochaine fois !
Pour le Parking, vous pouvez utiliser le parking de la Médiathèque (gardé et sécurisé) qui est à moins de 100m de l'hotel.
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Additional Information about La Residence

  • La Residence Narbonne
  • La Residence Hotel Narbonne
Address: 6 rue du 1er-Mai, 11100 Narbonne, France
Price range (per night):* INR7,057 - 9,690

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