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Hotel de la Cite – reviews, photos

5.0 of 5
Place Auguste-Pierre Pont, 11000, France
Hotel amenities
Hotel de la Cite
Hotel de la Cite
Hotel de la Cite
Hotel de la Cite
Hotel de la Cite
Hotel de la Cite
Ranked #1 of 43 hotels in Carcassonne
4.5 of 5 stars 243 Reviews
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243 reviews from our community

What travellers say about this hotel
  • Michelin star restaurants(9)
  • Very good(5)
  • Library Bar(4)
  • City wall(4)
  • Air conditioning(3)
  • Chez Saskia(3)
  • Well worth(3)
Traveller rating
    167
    49
    15
    8
    4
Only show reviews for Family (49) | Couples (123) | Business (3)
Date Rating
Melbourne
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
“Two Knights of Bliss!”
5 of 5 stars Reviewed 30 January 2012

This was the best hotel we stayed in during our trip. Reception was wonderful and a lady (Shelia) happily showed us to our room while taking time to show us through the hotel and telling us about its history. Our room was on the second floor overlooking the gardens and one of the huge watch-towers and if you ventured out onto the small balcony, we could see the castle ramparts.

Our room couldn't have been better; we had a superb king-size bed, a beautiful French bath and the facilities to make a cup of tea to refresh us when we needed it!

The restaurant is a Michelin starred restaurant and, while we were there, the menu was being created around truffles. (Dinner in the restaurant was a lot out of our league so we ate just down the road at Donjon, which was really good for a fraction of the price). Breakfast was out of our league too at 28 euros a head and we wandered down into the Bastide, below the castle.

Apart from the cost of eating, in terms of overall ambiance and helpfulness, this is how all hotels should be!

Room Tip: Ask for a room overlooking the gardens
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Harrington Park, New Jersey
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Unforgettable Experience”
5 of 5 stars Reviewed 14 January 2012

The hotel is located within the walls of this medieval city. The room had doors opening onto a small terrace overlooking Carcassonne that was surrounded by gardens and walls. The whole city was amazing and filled with small bistros and restaurants. We traveled in January so the weather was very windy and some rainy days but that didn't stop us from seeing all the sights.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Senior Contributor
28 reviews 28 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Amazing location with nice staff and tired beds”
4 of 5 stars Reviewed 8 January 2012

Me, my wife and my parents, we stayed @ Hotel de la Cite during a car trip across Spain, France and Andorra. We stayed here during oct/11 in a large room, with balcony with direct access to the garden and a nice large bathroom with separate shower and bath. We tried the restaurant and we had a pleasant dinner trying one of the tasting menus. The only point was that the bed was very tired asking for a new and modern mattress. The breakfast room is at a different room outside the hotel, at another hotel building, but is really close, like 20 steps from the hotel door, but in a rainy weather this is a problem. The location is the winner of this hotel. it s situated inside the Carcassone walls and makes much more easy to walk inside the fortress anytime you want because the hotel is just a few steps. If you stay outside, you have to go by car, pay to park the car outside and then you are good to go inside.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nova Lima, MG
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“An unexpected and unforgettable experience”
5 of 5 stars Reviewed 6 January 2012

We will never forget Carcassone and the Hotel de la Cité!!! We went on the winter time, by car. The hotel is located inside the walls of the old medieval city - wonderful! It´s like if you are inside of a castle! The car stayed outside the walls (the parking area is free for the hotel´s guests). The hotel is an old Chateau, beside the 12th century cathedral. We stayed in the second flor, room 201, located at the end of the corridor, on the left side. From the room´s windows we could see the cathedral, the patio in front of the hotel and the old medieval constructions around. The room was very cozy, with super king bed (2,0 x 2,0 m) and a sofa bed. There is a corridor in the room that connects to the big bathroom. Everything was perfect! There was a very gentle driver, from the hotel staff, named Ganesh (from India), who drove us from the outside parking area to the hotel inside. He gave us lots of orientations and directions. The room service was very fast and we had good night meals (not cheap). There are lots of good "patisseries", "boulangeries" and restaurants around the hotel. All them are good. Don´t miss the Hotel de la Cité in Carcassone, my kids loved!!!

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Geelong Australia
Senior Contributor
27 reviews 27 reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
“Amazing Place!”
5 of 5 stars Reviewed 5 January 2012

Driving up towards the walled city is an amazing sight! Staying in the Hotel de la Cite is even better. The day we arrived was blowing a gale and raining but we enjoyed being surrounded by so much luxury while the weather raged outside. The rooms are huge and very tastefully decorated and the bed was blissful. The staff were very helpful and friendly-we parked our car outside the walls and then were transported up to the door of the hotel but a very helpful porter-Ganache- who delivered all our bags straight to our room. It has all the luxury amenities at a very reasonable price for such an experience. Not to be missed if you are visiting Carcassonne.

Room Tip: We had room 210 which had a lovely view of the garden and the city lights.
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel de la Cite

  • De La Cite Hotel
  • De La Cite Carcassonne
Address: Place Auguste-Pierre Pont, 11000, France
Price range (per night):* INR15,618 - 36,238

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