My mum and I stayed for five nights at this hotel, with Newmarket Travel, and arrived home yesterday. I was rather anxious about staying at the Resid Hotel having read some of the reviews on Trip Advisor before we left. However, for the price we paid the accomodation was good - the appartment was on the ground floor with a terrace which got the sun for much of the day. It was spotlessly clean and we received clean towels every day and beds were made. I feel that some people reviewing this hotel for some reason expect 5* luxury for 3* prices which is rather unfair, what you are paying for is the location to the Cite which was a 10 minute walk. Three things I would highlight are that there is not a wardrobe, just hangers on hooks for clothes that need to hang (but plenty of shelving for other clothes), the lighting in the living/dining area was not very bright, so not easy to read in there and there were no shelves or anything in the bathroom to put things on - but plenty of floor space! There is no shower curtain, so I would suggest having a bath, and using the shower attachment to wash hair.

Breakfasts were fine - choice of cereals, yoghourts, breads, cheeses, ham, coffee, fruit juices, jams, honey etc - all self service but perfectly fine.

We went out every night as plenty of choice of restaurants in the Cite - the Adelaide and La Courtine were our favourites and so reasonable - a set menu of three courses for around 16 euros per person and good food too!

Good : walk to the fort city. free parking, secured parking
Bad : Limited hours to check in / kinda weird apt like -secured like a prison/ toilet and shower were completely in different part of the aptment. You had to walk thru 2 rooms to wash your hads after using the WC.

We were thrilled to have come across the Resid Hotel Clos de la Cite in Carcassone. Our apartment was lovely and specious and very clean. We had a comfortable bed and lovely clean towels. The reception gave us such a warm welcome and was also very helpful. There was ample parking for our car. The location is excellent to visit medieval Carcassone. We would definitely stay there again should we return to Carcassone. This is definitely value for money. Hennie and Mary Schoeman Somerset West Cape Town

I am surprised that this Hotel has got some reviews marked"Terrible" on Trip Adviser.
After reading some of the comments on here we expected an awful Hotel but we were pleasantly surprised! Whilst the outside of the Hotel looks a bit like an institution, the rooms are large and hold everything you could want for a stay of a few days. We travelled with Newmarket Holidays and we got what we paid for, a clean, comfortable apartment which was quite austere but the bed was clean and comfortable and the towels and linen were changed every day. We had a Fridge and Microwave so we could make a hot drink. We also had a large balcony complete with Sun Beds and a table and chairs.
The Continental breakfast was included and very acceptable and the staff were on the whole, helpful and pleasant. If you expect this Hotel to have five star comfort then forget it but it was ideal for what we needed.
Would we stay here again? Definitely.