we called at 530 pm on a friday in January, and asked for a room with one bed, the hotel was empty, when we asked if he could give us a reduced price (his price was 104€ without breakfast which is not a cheap rate by any stretch of the imagination and this was the slowest week of the year - right after new year) he was unpleasant and spoke to us like we were beggars, finally my husband suggested to include breakfast (otherwise 12€/p for french breakfast) and he reluctantly agreed. He then brought us to a room with 2 single beds (remember the hotel was empty) and when we mentionned we wanted one bed hereluctantly agreed to a room with one big bed. Then when I asked where I could park he sent us out of the city, we later found out that in winter you can park anywhere right next to the hotel, but he didn't help with bags and decided that it would amuse him to have us carry everything through the streets... truly unpleasant.
The hotel room was nice, clean, small bed but nice sheets and warm and well heated, with an ok bathroom. Generally the hotel would be high on my list of places to stay but the owner is soooo unpleasant and the staff we met in the morning is just the same that I would recommend to stay elswhere and spend the money at some of the brilliant restaurants in Aiguesmortes. I should point out, I am French from the area and speak with local accent so I never expect the best but know when the person is being rude beyond what is acceptable.
I heard there is a nice friendly hotel "les templiers" and would recommend to try that one rather than les arcades and Mr Mean.
We did not eat in his restaurant even though recommended by Michelin because we were worried he would spit in our food and did not want to give him our business. We went to bar a vin where the staff were very nice the food remarquable (especially the petite bouilleabaisse, the seiches were average) and the wine very good with an unusal selection to choose from.
- Les Arcades Aigues Mortes
