Arrived at hotel after long flights and connections from the West Coast and after battling rush hour traffic from CDG in a rental car. Had upgraded room, so we were greeted warmly and whisked to a spacious room in the historical building with a balcony overlooking the Palace parkland (a picture postcard with with grazing sheep) and another in an enormous bathroom overlooking the hotel gardens. Had excellent American sized king bed (hurrah!) so after a light in-room meal, we drifted into peaceful, uninterrupted sleep. Throughout the stay, the staff were very helpful and advised us not to miss the market square and recommended a restaurant for lunch. Gallery bar was pleasant with a nice selection of drinks and the breakfast buffet offered many options. My only complaint was that the room we stayed in had a shattered mirror which not only was unsightly and spoke of lack of attention, it could have been dangerous. Hope that they have fixed this and if so, they would earn 5 stars in my rating.
Room Tip: Splurge for the park view in the historical building, if you can.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
27 February 2012
Dear Madam,
Dear Sir,
Thank you for having chosen our hotel to stay in Versailles.
I am pleased to read all your positive comments regarding the different services you used during your stay and to learn that we are " perfect - nearly".
I shared your comment regarding the mirror of the room you stayed in with our Housekeeping in order to take the necessary steps, please accept my apologies for this inconvenience.
Hoping we will have the pleasure of welcoming you again in the near future,
Best regards.
Grégoire Salamin
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC