“Great building and decor, shame that the 'human' elements of service were so lacking - all style, no substance”
The building is located up a private gated lane off Avenue Junot. The gate is unfortunate, as it requires someone to buzz you through. That presupposes that the reception is manned at all times. In our experience, it was hardly ever manned, so we had to rely on passing local residents (or boules players - there are some pitches next door) to let you in. Once through the second gate (again, assuming someone is there to buzz you in), you get to the house. It is stunning to look at, and very peaceful. The room itself (room 2, in our case), was nicely designed, and the bathroom impressively designed (albeit that the big crack in the glass door to the steam room let it down somewhat). The shower controls were also confusing to operate. No minibar (!) and very limited hanging/storage space for clothes if you are staying for more than 1 night.
We had a cocktail at the bar, but it was pretty average - the right ingredients in the wrong proportion.
At breakfast, which we had out in the garden at the front of the hotel, a waiter brought out our food, but then expected us to take all the food, cups and plates off the tray for him.
This all sounds like I'm very down on the place. It's ok, but don't let the decor fool you that you are staying at a top hotel. For service, it is about the worst I've ever been to (I'm a frequent traveller, so this is particularly bad...).
On the plus side, there is an absolutely fantastic brunch restaurant (Marcel) immediately next to the entrance to the hotel, on the corner of Avenue Junit and Villa Leandre, that I would definitely recommend. Extremely fresh food, well prepared with good service. Frequented by very well turned out locals.
Note there was no turndown service in the evening, and if you want to get an early night before 11pm, this is not the place for you, thanks to the noise coming from the ground floor bar til midnight.
For the money, it is overpriced.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC