When we arrived at the hotel we thought we had somehow managed to book the perfect hotel! The location is excellent, surrounded by bars, lovely restaurants and clubs, and a stones throw from the Bastille Metro stop.
But unfortunately is was pretty much all down hill from there. The reception staff were quite rude and unaccommodating throughout our stay, and judging from photos of other visitors rooms it looks as if we drew the short straw, as our room was TINY! It could hardly fit the queen sized bed in, with no more than 10cm between the bed and the wall on either size of the bed.
The room was a real let down, with paint peeling from the walls, dints in the walls and doors, and there were dirty marks all around.
Our 'view' was of the fire escape. Which was a bit of a let down to say the least.
Can't stress enough how much I would urge couples to avoid this hotel!! We travelled as two girls on a girly weekend so having a bit of a rubbish room didn't really affect us, however if I had have stayed with my boyfriend I would have been sorely disappointed.
Room Tip: Make sure you double check you haven't got the tiny room like we did!
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 February 2012
Dear Guests,
You do were unlucky and we sincerely apologize for it. We were probably fully booked otherwise you should have had a bigger room. Concerning the bad condition of the room, we have suffered a small water damage in one of our room. Now, this room is like new but I guess it's a little comfort to you .
Concerning the behavior of the staff , we will check and ask for an explanation because if unfortunately, we were not able to do anything for the room, you have to expect the right to have all the reception staff's support.
If we have the chance to accomodate you again ..., we will do our best to make you forget this first bad experience.
Best regards,
Florence Pons
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC