I had an experience similar to that of other reviewers. E-mailed the hotel to try and reserve a room and never got any response -- not so much as acknowledgement of the message or an indication they were full. Responding tro an e-mail should be the easy part, so I sure am not going to depend on them for lodging.

We were traveling Germany and Paris May 2008 with our 3 young children and doing it on a budget... can't believe the horrible exchange rate back then, and add to that Paris being expensive. This hotel was wonderful for us. Our children ages 1, 3, and 8 loved this place. We got the family room on the top floor which had its own shower and toilet and a nice view of the city outside. The only thing a little disconcerting is the narrow staircase leading up to the room on the 6th floor. The room was clean and they provided a baby bed for no extra charge. It is what one imagines a small Parisian hotel to be. The staff were very friendly to our children and the breakfast in the morning was great (extra 6 Euros per person) and a pretty good deal (we actually tried to get breakfast out at one of the cafes down the street one day and it was disappointing, just an espresso and a croissant): baguette, butter (the most wonderful butter), cafe au lait or hot chocolate, croissant. You can also get coffee throughout the day for 1 Euro. There is a laundromat just down the street and a little park not too far away. And it is very convenient to the metro and a 40 minute walk to Pere la chaise. There are numerous brasseries in the neighborhood as well. Also a market down the main drag. This place is not touristy and definitely you get to experience Paris and people will speak to you in French, so if you don't want that... then don't stay in this area. This is in the 11e arrondissement so it is quite far from the center of Paris. Nonetheless, I thought this place was great and had a wonderful time. Just don't compare it to Best Western in middle America because it isn't.

I called the hotel up almost 3 months before my trip to book 2 rooms, but I was told by a very dismissive person that they did not take reservations so far ahead and that I should call back one month before I wanted to book. As I prefer to book my holidays well in advance, I wasnt very happy with that, so I asked if I could send them an email to reserve. The answer was yes - and don't forget you card details to secure your room. Well, I did send the email, but did NOT include my card details (luckily).

When I haven't heard from them for a few weeks and my trip was approaching, I called to see if everything was ok, but was told that I didn't have a room reserved and the hotel was fully booked.

I wrote another email to vent my anger, saying how disappointed I was that they did not communicate with me at all and I didnt have a room. No answer to this email either.

Obviously I booked the rooms in another hotel (quite a good one, by the way - Gran Hotel Nouvel Opera, should anyone need it), but listen to this: 2 days before I was due to travel, I received an email from Alain and Sophie from Hotel de Nevers, offering me ONE room (I needed two) in their new hotel at the price of 90EUR (the roms I wanted to book originally were 60EUR). I thought they were really taking the mickey.

Needless to say, we didn't sleep in the hotel and never will.

I stayed in this hotel a year ago and found it to be a decent option for the budget traveler. I paid my bill in full when departing the hotel.

One year later, my credit card was billed again for this same hotel (I had not returned, obviously). I emailed the hotel for a refund but they never responded, so I contacted my credit card company to dispute the charge.

The most suspicious thing is that I've changed my credit card since, so I have a new expiration date.

BE AWARE OF THIS HOTEL!!!!!