I stayed at Hotel Massena with my mother and sister for two nights in their triple room. The room had not been serviced when I came in even though they knew of our arrival. I found the room to be extremely small, old, dirty with stains on the carpet and smelly (not at all like in the pictures). The corridors are dark and cramped. The triple room consists of two twin beds and a very uncomfortable sleeper couch, which was disappointing. Another negative point is that there are no coffee/tea making facilities in the room and the cost of buying hot drinks at the hotel is more than twice as much as buying them from the next-door cafe!
Hotel Massena is found in an excellent location, very close to the main attractions, La Madeleine etc. That was definitely the only highlight of our stay there. The reception was helpful. I think the hotel is in the process of renovation (there were paint stains in the lounge area) and this may improve the overall feel of the hotel. It is in dire need of a revamp!
- Massena Hotel Paris
