The hotel is a good, basic, no-frills hotel and reasonably priced. My room faced directly out onto the Boulevard Sebastopol, but the windows were soundproofed and I didn't hear a thing. The rooms were clean and well maintained, although a bit small. I did not have breakfast in the hotel, which seemed rather expensive. The staff at the front desk was friendly and helpful, and spoke both English and French.
A few reservations: the hotel is not that ideally located. Although it is very close to the metro (and the Gare de l'Est.) It is a way away from the Marais. Also, the neighborhood, while safe, is not very lively at night. Finally, and this is just my personal preference, the beds were WAY too soft. I prefer a more solid mattress and I felt as if i was sinking into mine. This is a purely subjective preference, however.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 November 2011
Dear Sir,
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
If I can be of assistance in the future, please don't hesitate to contact me at +33.1.42.78.75.33.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
Sincerely,
Jasotha RAMESH
Manager
BEST WESTERN France Europe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC