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Hotel Duo – reviews, photos

11 rue du Temple, 75004 Paris, France
Hotel amenities
Hotel Duo
Ranked #666 of 1,839 hotels in Paris
4.0 of 5 stars 206 Reviews
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206 reviews from our community

    Trip type
Traveller rating
    64
    94
    19
    20
    9
Date Rating
Tel Aviv, Israel
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
“Perfect Parisian Boutique Hotel”
5 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

The Duo Hotel hotel literally oozes with romantic Parisian charm and is perfectly located in the trendy, decadently eclectic area of Le Marais. Small, chic and discreet it's perfect for whoever is perfect for the Le Marais area. The Duo Team is consistently warm, friendly and helpful, and all speak great English. The rule is simple: be nice to them and they go out of their way for you. No Paris snobbism here whatsoever, in fact it almost seems to have died out in Le Marais where anything goes and everybody fits in. Special mention goes to young Sebastien at the reception who goes out of his way to answer any requests and always came up with creative solutions including translations where necessary. My room was tiny (Room 63) but I had a corner room with a great view of the street and 3 windows (1 in the bathroom) which was great as it's always warm and cozy in the room. I would return there any day and highly recommend it for its location, comfort, charm and privacy. Go and enjoy!

Room Tip: Ask for a room with a street view and a bathroom with a window. Dont get breakfast, rather 1 minute...
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  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Boutique chic in an amazing location”
5 of 5 stars Reviewed 12 December 2011
5
people found this review helpful

Hotel Duo exudes contemporary Parisian chic in an amazing location in the heart of the Marais. It effortlessly combines the charm of a traditional Parisian building with sleek interiors. The staff were all friendly - Sebastien in particular at reception was charming and attentive. Yes the rooms are small, but no more so than in any other Parisian hotel unless you can afford to spend several hundred euros per night. Despite being "cosy", the rooms are nicely decorated, most appear to have fully equipped bathrooms with baths (which your feet really need after a day out in Paris) and all in all, a great base for exploring the city. We've been to this hotel twice now and love it.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask NicoDLB about Hotel Duo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannick Busaan, General Manager at Hotel Duo, responded to this review
28 March 2012
Dear Guest,

I would like to thank you on behalf of all of here at the Hotel Duo for your kind words and returning a second time. We are delighted that your stay was once again satisfactory and hope to have to opportunity to be of service soon again here in Paris.

Kind regards,

Yannick Busaan
Executive Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
“Very inconsistent service..some excellent, some plain rude”
3 of 5 stars Reviewed 26 November 2011
1
person found this review helpful

I spent 6 nights there with my wife. First guy, Sebastian was really helpful. Gave us an upgrade as it was our honeymoon. We also kept our luggage there for up to 2 weeks while we were in Cuba. He also gave us useful recommendations for places to eat in Paris. Etienne was another that was super helpful. Late night, when bar was close, he kindly boiled us some water when asked. Helped booked us tickets for shows as well. Worse service was this guy (mostly in the day) called Frederick. Unfriendly or rather simply unwilling to help us check on previous bookings made to restaurants by his other colleagues. My wife got so pissed off, we just avoided him the rest of our stay. Bar guys were superb as well. Always bantering as we headed past them to the elevators.

  • Stayed November 2011, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jl0e about Hotel Duo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannick Busaan, General Manager at Hotel Duo, responded to this review
28 March 2012
Dear Guest,

Thank you very much for giving us this feedback on your stay at the Hotel DUO Paris.

I shall convey your kind remarks to my colleagues, although I am disappointed that our aim to provide great service was clearly inconsistent. I shall address this matter and apologize for the inconvenience this may have caused during your stay.

Nevertheless we hope you enjoyed Paris and hope to have the pleasure of welcoming you soon again to this great city,

Kind regards,

Yannick Busaan
Executive Director
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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“room not available?”
3 of 5 stars Reviewed 14 November 2011
2
people found this review helpful

So initially, I had booked a single room with bath, after reading that it was a bit larger. When I was given my room key, I find out that it's the smaller single room, with just a shower. The guy at the reception reluctantly admitted the mistake after I made him aware of it, but then proceeded to admit that there were no other rooms available? After a few moments of awkward silence, he proffered to cut the rate down to the regular single rate (how generous!). Of course, I had to inform the reception that that's what they had agreed to do in the first place when I went to check out this morning (and had to re-explain the entire situation, because they tried to charge me for the larger room...).

Otherwise, the room was ok. Tiny, but expected in Europe. And just fine for a single traveler. The walls are paper thin though--i could clearly hear the music my neighbor was playing. And be warned--the shower in this room is tiny! There's barely any room to maneuver around.

  • Stayed November 2011, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask hpotterva about Hotel Duo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannick Busaan, General Manager at Hotel Duo, responded to this review
28 March 2012
Dear Guest,

Thank you for having stayed at the Hotel Duo during your Parisian trip and for sharing your experience with us.

Clearly our communications have suffered in quality on this occasion and I offer you my sincerest apologies for this inconvenience. I am delighted that despite this incident, your general impression remains favorable and hope to have the opportunity to personally convey my sentiments of regret and ensure better communications upon your next visit to our great city.

Kind regards,

Yannick Busaan
Executive Director
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Dublin, Ireland
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Beautiful hotel - Marais”
4 of 5 stars Reviewed 13 November 2011
4
people found this review helpful

I spent 3 days in August with my boyfriend in this great hotel. Small and stylish, incredibly well situated in a beautiful and lively area. We could go walking or by bike everywhere, and it is close to the RER for the airport.
At night it could be a bit noisy as it has night life around... but we were so tired when we arrived we hardly noticed it.
If you are looking for a big room, i don't think this is your hotel. But if you want to give yourself a small luxury and enjoy the city centre, i highly recommend it.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Cristina186605 about Hotel Duo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yannick Busaan, General Manager at Hotel Duo, responded to this review
28 March 2012
Dear Madam,

It is on behalf of all my colleagues that I thank you for this pertinent feedback of your stay. We are delighted that you have so thoroughly enjoyed Paris and hope to have the pleasure of welcoming you soon again,

Kind regards,


Yannick Busaan
Executive Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Duo

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Address: 11 rue du Temple, 75004 Paris, France
Price range (per night):* INR12,539 - 33,438

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