This is a really poorly run hotel. There were 12 of us booked into 3 rooms for 6 people but they only had 2 on the system! We were given 2 rooms for 6 people and 1 room for 4. When we then went into one of the rooms it was still inhabited. We then ended up with 1 room for 6 and 2 rooms for 4!
The area is not nice at all with groups of youths out in the evening riding motorbikes up and down the closed road the hotel resides on. We went to Disneyland and came back really late, the walk to the hotel was not nice.
We wouldn't recommend the arae or this hotel, we have stayed in Torcy and in the 20th arondissement and both of these were far better.

We stayed here as part of a school trip. Although the rooms were great - they were huge apartments! - the location was awful. We'd already been travelling for over a week and we had to walk several blocks because the bus could not get to the hotel. When we arrived, we were greeted by a gang of kids. The kids then threatened the students in our group and threw things at our windows.

The staff was rude and couldn't be bothered to help. We had arranged for breakfast one morning with the tour company, but when we arrived, we were told that we were expected to be there earlier and that we could not eat. They eventually gave our tour guide a trash bag and told him to fill it with rolls, so the students could eat. It was ridiculous.

The hotel was far from everything, the staff was rude, and the random gangs made the place uncomfortable after dark. Overall, despite the great rooms themselves, this is definitely not the best place to stay!

Just thought I'd write to say that the staff on the reception desk were very friendly and helpful when we had our latest holiday at these apartments - our holiday company had "forgotten" to reserve our rooms, and the desk staff made suggestions, booked us a local taxi, helped out explaining the situation to the taxi driver and were extremely pleasant and understanding throughout.

We did converse in schoolboy/girl french, which may have helped, even though I'm sure our skills were fairly poor!

We found the staff to be very rigid and that we were an interruption to their routines and schedules. We were fifteen minutes late for breakfast and the lady in the dining area refused to seat our group. I had to go to the front desk to get it resolved and then fifteen minutes later she ordered everyone out of the dining area and stopped others from even getting any bread or coffee. She did not like Americans and we felt it.
On the last day, we had to catch our bus at 7:00 AM and had to leave the hotel at 6:30 PM. They did not deviate from their schedule to provide us with any breakfast items we could take away, even after repeated requests. We will not stay at any of your properties again.