Customer Service was ok at the reception. We have been waiting for the room for almost 2 hours, but only because we first got 13th floor and wanted to swap it for 33rd instead, which was last floor with central view of Eiffel Tower and wait was worth it. We still could refresh, take shower after the flights and change, which was nice. I would recommend anyone to book only last floor rooms only or to demand only last floor on arrival. We booked at night vegetarian sandwiches, which were very expensive we waited almost an hour and we still got a chicken one, that was disappointing as person who served us played as he didnt understand us. Novotel location was quite poor. Pulman more recommended as its literately 1 min from the Eiffel Tower. Novotel its good 20 min walk. No shops or restaurants around the hotel, more like another 20 min walk to any newsagent or local shop. 15 min walk to closest sub. Rooms are average size but quite nice. But I must give them 10/10 for the views. We could also use swimming pool which wasn't all that like for Novotel standards. For Paris I would rather look for something closer to the Eiffel Tower and local shops and restaurants. But if you are able to book high floor room for the sake of the breath taking view I would recommend it. Also recommend to book at least breakfast with the room unless you will be in trouble looking for any breakfast around hotel.
- Accor Paris Tour Eiffel
- Novotel Paris
- Novotel Eiffel Tower Paris
- Novotel Tour Eiffel
- Paris Novotel
