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Hotel Waldorf Madeleine – reviews, photos

4.0 of 5
12 Boulevard Malesherbes, 75008 Paris, France
Hotel amenities
Hotel Waldorf Madeleine
Ranked #578 of 1,837 hotels in Paris
4.0 of 5 stars 141 Reviews
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141 reviews from our community

    Trip type
Traveller rating
    33
    55
    24
    18
    11
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Do not waste your money on this hotel!!!”
2 of 5 stars Reviewed 22 January 2012
2
people found this review helpful

The room are so small and old you have the feeling you got arrested...
They are not clean and the hotel is really old.
Some of the staff are reall nice and kind but some of the are the opposit
In the night time you cannot recived anything because only one person in the reception... This is not 4 star hotel and i can not understand hew give them more then 2 stars.
The photos which shown on expedia is not what you get...
Terrible hotel

  • Stayed January 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Sagivrotenberg about Hotel Waldorf Madeleine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno Lamblin, Directeur général at Hotel Waldorf Madeleine, responded to this review
2 March 2012
We would like to thank you very much for having taken the time to write this detailed comment on TripAdvisor.
First of all, regarding the size of the rooms, they have the medium size for a hotel 4 stars in the area ; the minimum size for a room is 15m2.
On the other hand, we want to apologize for the inconveniance we could generate and will do our best to improve our quality service.
We thank you for your attention and we all look forward to welcoming you back in the hôtel Waldorf Madeleine.
Sincerely yours.

The management, Josette Rivaud.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
1 review
3 helpful votes 3 helpful votes
“Parisian Proposal”
5 of 5 stars Reviewed 6 January 2012
3
people found this review helpful

I booked the Waldorf Madeline with my girlfriend and planned to propose to her whilst on that trip.
I emailed the hotel to mention this and requested a room on a high floor and asked for any tips/advice on what to do whilst there and suggestions on restaurants etc. Marc, the Butler, could not have been more helpful! He helped make this such a memorable trip, and his attention to detail was fantastic. They upgraded our room, arranged a Horse-drawn carriage ride for me through Paris (which was kept secret from my fiancee), suggested restaurants, and arranged for our room to have rose petals scattered over the room for when we returned, all keeping it completely secret from my fiancee.
Needless to say, she was gobsmacked by the surprises and I have to say the discretion and helpfulness of Marc was faultless. A true gent - thanks again Marc.

The service, rooms, location, cleanliness, and breakfast were all fantastic. Its a lovely little hotel, within walking distance to the main sites and great restuarants (I recommend the Budda Bar for dinner, best frogs legs I have ever had - well the only ones, but they were great!)

We will be going back....plus she said yes!

Room Tip: We requested a high floor room, and one that had been recently refurbished - they were great.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask alan_walsh1 about Hotel Waldorf Madeleine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno Lamblin, Directeur général at Hotel Waldorf Madeleine, responded to this review
28 February 2012
The management of the hotel Waldorf Madeleine would like to thank you for choosing our establishment.
We thank you for your attention and we all look forward to welcoming you back at the hôtel Waldorf Madeleine.

Sincerely yours.

Josette Rivaud hotel manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
1 review
1 helpful vote 1 helpful vote
“not qualified as a 4-star hotel”
2 of 5 stars Reviewed 3 January 2012
1
person found this review helpful

lobby, elevator, and room are all small.no bar, no restaurant, no pool, no anything! the door of shower can't be closed properly, so every time when someone is taking shower, water is all over the floor. it shouldn't be a 4-star hotel at all! but people are nice and friendly.

  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Chiacheng about Hotel Waldorf Madeleine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno Lamblin, Directeur général at Hotel Waldorf Madeleine, responded to this review
26 January 2012
Dear Client,

I’m really disapointed to see that you did not had an enjoyable stay among us,

I think they may have been a confusion because you have chosen an hotel that does not have a pool. But for your information, the Hotel Waldorf Arc de Triomphe & Spa have a pool and spa.

The elevator can support up to 7 adults which is good a capacity in Paris. And there is plenty of good restaurants around the hotel.

We thank you for you comment about our team and i hope to see you soon in one of the Hotels Waldorf Paris.


Josette Rivaud
The Management
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Umina Beach, Australia
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Parisian Chic”
5 of 5 stars Reviewed 18 December 2011
2
people found this review helpful

My fiancee and I Stayed here for our first time in Paris. We only had one night there so we booked something a little pricey to treat ourselves.

The hotel Madeline was lovely, we had a room closer to the top floor, with a quintessential Parisian window that opened out onto the street. The beds were comfy and clean. The bathroom was a little dated but clean, and had a bath and a shower in one that was welcome after a day of sightseeing.

If you don't have time as we didn't, to go out for dinner then I would definitely recommend their room service menu, it was so yummy!

The area has plenty of cafes, but be warned, the are mostly french speaking only (however with the absolute basics we were able to order our coffee and croissant and the cafe owner was so nice!). Most of the things such as the Arc De Triumph are within walking distance (about 15 min stroll down the Champs Elysee).

The staff at the hotel were very helpful with our bags and storing them when we had to check out but had time until our euro star, and also very helpful in ordering a taxi and offering any directions.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Bubiana about Hotel Waldorf Madeleine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno Lamblin, Directeur général at Hotel Waldorf Madeleine, responded to this review
28 February 2012
The management of the hôtel Waldorf Madeleine would like to thank you for choosing our establishment.
We thank you for your attention and we all look forward to welcoming you back at the hôtel Waldorf Madeleine.

Sincerely Yours.

Josette Rivaud Hotel manager.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Had a great stay in room 601”
5 of 5 stars Reviewed 15 December 2011 via mobile
5
people found this review helpful

Excellent location and fantastic room (601 is one of the largest rooms in the hotel). Friendly and helpful staff who spoke excellent English - would definitely stay again.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Damo2 about Hotel Waldorf Madeleine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruno Lamblin, Directeur général at Hotel Waldorf Madeleine, responded to this review
28 February 2012
The management of the hôtel Waldorf Madeleine would like to thank you for choosing our establishment.
We thank you for your attention and we all look forward to welcoming you back in the hôtel Waldorf Madeleine.

Best regards.

Josette Rivaud Hotel manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Waldorf Madeleine

  • Waldorf Madeleine Paris
Address: 12 Boulevard Malesherbes, 75008 Paris, France
Price range (per night):* INR12,322 - 27,053

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