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Hotel Fleche D'Or – reviews, photos

3.0 of 5
29 Rue D'Amsterdam, 75008 Paris, France
Hotel amenities
Hotel Fleche D'Or
Hotel Fleche D'Or
Hotel Fleche D'Or
Hotel Fleche D'Or
Hotel Fleche D'Or
Hotel Fleche D'Or
Ranked #1,001 of 1,837 hotels in Paris
3.5 of 5 stars 142 Reviews
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142 reviews from our community

    Trip type
Traveller rating
    19
    66
    32
    12
    13
Date Rating
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Raw Sewage in the Bathtub”
1 of 5 stars Reviewed 2 October 2011
1
person found this review helpful

If you are going to Paris and this is the only hotel available, cancel your trip. My room had a serious problem of raw sewage backing up into the bathtub on two occasions. Both times, the sewage was more than 3 inches deep in the tub. It smelled terrible or course and presented a health risk. I told the front desk of the issue in the morning when I discovered it, before heading out. In spite of their promise to have house keeping clean the sewage and a plumber to fix the problem, they did neither. It was not until my return at 11pm that they explained that I would have to clean the tub myself, or sleep in the room with the sewage in the tub, and that they had not in fact called a plumber. They claimed to have no other room available for me, and of course at that late hour I had no hope of finding other accommodations. The next morning on checkout, I brought the situation to the attention of management. (Finding a manager was a task in itself). In spite of the serious danger to guests of e-coli exposure from the situation, management’s view was that having raw sewage in the tub presented only “a small problem.” He offered no apologies, and though the room should never have been occupied by anyone and one would expect the condition violated innumerable health codes, he refused even to take the night off the bill. Avoid this hotel like you would a tub full of raw sewage.

  • Stayed September 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, Massachusetts
1 review
“AWFUL AWFUL AWFUL”
1 of 5 stars Reviewed 20 August 2011

Not sure how anyone could rate this any better than fair. First of all the carpets are FILTHY and the bed linens are clean but stained. The "safe", which we primary would use to hold our small laptop while sightseeing is only big enough for a few small items (wallet, passports, etc.) Our mini-fridge doesn't work and there is not one channel on the TV in English. Now, we aren't sitting in our room all day, but when you come back after a long day and want to relax you can't even enjoy it because the room is gross nothing works and the only thing you can watch is in French. Nepal has more English channels than this place (not kidding, I was there in January). The only reason we haven't left is because it was all prepaid and we would lose all of that money. This is no bargain, stay away!

  • Stayed August 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Not recommended”
2 of 5 stars Reviewed 12 August 2011

I was travelling with my son. We had to move rooms as the air conditioning in the first room was not working and the room was very uncomfortable. The lobby area was hot too. The room had no safe - the lady on reception did not appear to believe me and suggested I look in the wardrobe, as if I hadn't thought of that. There was no plug in the sink and none that worked in the bath. The showers in both rooms were feeble and there was not much hot water, particularly in the mornings. The second room had a safe but it was locked shut. The rooms were so small, the only place to put a suitcase was in the wardrobe. There was no English language television - the lady on reception said it was on Channel 30 but there was no such channel on either television I tried. I would not stay there again.

  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask starrynight19 about Hotel Fleche D'Or
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benidorm, Spain
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Cosy and traditional!”
4 of 5 stars Reviewed 1 July 2011

We went for a 3 days trip in Paris and stayed 2 days more. :)
The room was so beautifully decorated, we loved the hotel's details in this aspect.
The staff made us feel like home and were very helpful!
It was like the time had stoped for us to enjoy it!
Thank you!

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Christine2012 about Hotel Fleche D'Or
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan
1 review
1 helpful vote 1 helpful vote
“never again: poor quality and very bad customer care”
2 of 5 stars Reviewed 8 June 2011
1
person found this review helpful

At our arrival, in the evening, we had no hot water but we decided not to complain about it and wait until the morning. The morning after, same story: we asked for an explanation and at the reception they said that their technicians were working on the problem and we would have had hot water again within 20 minutes maximum. At 12 pm we left the hotel and the water was still cold...
at the end of our 5 nights stay, obviously we asked for a discount: they offered a 10% discount on the first night rate and, after discussing (and with no possibility of talking to the general manager of the hotel which was - of course - unavailable), we got a 15% on the first night rate, which is definitely not a SERIOUS treatment after one night and one whole morning without the possibility of taking a shower!
The hotel in general is definitely overpriced for its poor quality: about 120 euros per night, best discounted rate, for a very small and shabby room, shabby carpet, poor cleanliness (we found hair on our basin and tub and a very dirty hair drier, almost disgusting), air conditioning very noisy and definitely insufficient - and consider that we are NOT fans of conditioning but the weather was too warm to sleep without and the difference with their air conditioning was really slight; walls are very thin and you could hear each and every sound from the other guests and staff; they claim free wifi internet connection but it works so slowly that you prefer going to a internet cafe and pay a rate.
We are really disappointed about the service, the quality and most of all the costumer care. We can give the hotel only one good point: it has a good position and is very near to the metro. but that's definitely not enough...
In the end: never again. Save your money.

  • Stayed June 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask dikaios about Hotel Fleche D'Or
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Additional Information about Hotel Fleche D'Or

  • Hotel Fleche d Or
  • Fleche d Or Hotel
Address: 29 Rue D'Amsterdam, 75008 Paris, France
Price range (per night):* INR7,617 - 27,333

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