Unlike some of the reviewers, I was extremely disappointed with the desk staff. Concièrge is too good a word. Since we were sharing a room and not a couple, I had written to the hotel prior to our departure to request(again, just to make sure) two seperate beds and on higher floors as to avoid the heavy traffic noise audible from the lower floors of this hotel located on a busy street. As a reply I got a very dry one-liner saying they would try as much as possible to comply. When we got to the hotel, the greeting we received was very cold, unwelcoming, and just plain unpleasant. My impression was that a smile might have shattered their face and that's why they avoided it at all cost!
I have trevelled a lot, all over Europe, and I have seen some small rooms but when we got to our assigned room (room 205), it was tiny, I mean ridiculously small AND on the second floor. It consisted of two single beds stuck together with about a foot (30cm) around it as walking/manoeuvring space, one chair in a corner and another chair tucked under table with with a lamp, three tiny open shelves(maybe 30 cm wide) by the door but really no place to put your belongings and unpack a few things. The bathroom was surprisingly bright and roomy compared to the room. As bonus, there was a stomack-churning view of a giant KFC billboard accross the street for our window! Two other people in our party had a much larger room on the fifth floor but we were not as lucky. When I very politely asked if we could be switched into another room since I had made that request, this seemed to greatly antagonize the desk staff and they refused, saying that they were no vacancies. I asked that we be transfered to another room as soon as one became available when other guests left. They did not seem impressed with that idea and told me to check-in with them later. That night, I did not sleep at all as the noise from passing cars and the metro kept me awake, even through closed double-pane windows. The following morning I asked if we may have another room as soon as other guests departed since I was not able to sleep there. I was told that some rooms would be freed in two and three days but I could not have any of those as other guests had made a request (just as I did before arriving). I could not understand why we could not have a peaceful room but for even a few days. This seemed to annoy the desk staff to no end. It took forever for them to consult, confer, roll their eyes and snicker and in the end, I never did get any sort of satisfaction. This wasted much of my time and put quite a damper on our trip and I hated having to ask them for anything for the rest of our 8 day stay. I slept with ear plugs for the rest of the time. They're not very comfortable but at least I got some well-needed rest.
On another note, the breakfast at the hotel was very good. The coffee was terrible. The cleaning staff was very nice, pleasant, hard-working and efficient. The hotel is quite a bit out of they way but there is a metro stop just around the corner.
Paris is beautiful and amazing AND much cleaner then it was just a few years ago. Do visit the City of Lights! Just don't stay at this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC