My husband and I are in our late 20's and recently stayed one night at Hotel Victor Masse during our trip to France. I had heard that Pigalle was an interesting experience, and never one to shy away from "interesting experiences", and appreciating the decent price, I went ahead and booked. If I had it to do over, I probably would not have, but it wasn't because of the hotel itself.
While walking with our luggage to the hotel from the metro (only a block or so away), I personally felt really uncomfortable. We passed several prostitutes haggling loudly and angrily with customers or yelling offers, as well as seedy customers and dancers alike staring at us from the front of strip clubs and hookah bars. The area is absolutely packed at nightfall, as it's full of bars, strip clubs and sex shops. From what I saw, this hotel is right in the heart of everything. I never felt unsafe in any of the other parts of Paris, but I definitely couldn't wait to get to the hotel this time. The ground is covered in trash and it's not unusual to see someone peeing in a corner.
Our room (two twin beds) was extremely small, as I'd expected, but it was clean and the beds were surprisingly comfortable. You will get one pillow per bed, and because I always sleep with two, that was a little disappointing, but it wasn't the end of the world. There are only French channels on the TV, but if you're touring Paris right, you'll pass out without watching it anyway.
The room was pretty stuffy (even mid-October), so we opened the windows (one in bathroom, one by the beds) and were immediately assaulted with a deafening barrage of noise -- yelling and hooting from the nearby bars, catcalls from the prostitutes roaming the streets, and honking and revving from the scooters and cars roaring down the narrow Rue Victor Masse every 10 seconds. There are folding metal gates that latch over the open windows if you want privacy, but they're so rusted and rickety that I didn't really feel they offered much protection. I was so paranoid by the yelling and stomping outside (we were on the second floor) that I woke up every half hour or so all night. The noise was bad enough, but the quality of the people and the noises they were making freaked me out so much that I was sure someone was going to try and come in at some point. It seems laughable now, but at the time it seemed like a real possibility. At one point a drunk man jumped onto and swung from the balcony-style metal gate below ours, causing the wall to shake and waking me up in a terror. The noise didn't let up until about 4am, at which point I finally got some sleep.
I can't comment on the breakfast, as we didn't eat there.
I tried to communicate in French for most of our trip, but I did speak English when checking into our hotels to make sure I had the details correct, and have had mixed responses from this. At another hotel, when I asked "parlez-vous anglais?" the man at the desk immediately changed from pleasant to sullen and gave me an irritable "Yes".
However, at Hotel Victor Masse I found that everyone was very polite and didn't give me any kind of attitude. I think tourists should try to master a few key phrases when visiting a country, and it's probably irritating to talk to people who don't even try, but it's their job to deal with foreigners and I think they should expect to get people with little to no knowledge of the French language. It's difficult for me to recommend Paris to my non-French-speaking relatives and friends, as the language barrier can be pretty difficult at times and you will probably get attitude if you communicate in English. Many people (especially outside of the city, in Normandy) were very friendly and had no trouble converting to English when I or my husband needed it. But there are definitely some with chips on their shoulder, which I suppose you will find anywhere.
Room Tip: Ask for something higher up -- maybe it'll be a little quieter.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC