I am writing this review right at the hotel, so that I will not miss none of the problems I must report to the world. Althought the localization is really good (very near to Montmartre attractions, but on a quiet street, and no problem regarding public transportation), and the apartment is reasonable, there are great problems with this property.
There are two elevators: when we arrived yesterday one was out of order, with a single notice attached to the door apologizing for the inconvenience. We have just arrived (now it is Saturday night) from a busy day walking by Paris, feet hurting, and had a gift - the other lift was out of order, and all we got from the girl at reception was a ´unfortunately you will have to go upstairs on foot until the maintenance arrives´. When? ´Tomorrow...´
DO NOT BELIEVE in what is written about WiFi access at their site and their descriptions spread out on the various reservation sites. You DO NOT HAVE WiFi access at the rooms, just the old RJ-45 cable. If you are a XXI century user of your tablet, smartphone, netbook or any equipment that only has wireless connection, you will have to go downstairs, at the lobby, where there are only TWO chairs for sitting while you try to navigate. Not enough? People here are inventive! For each access you have only ONE HOUR of wireless connection, and you have to renew it and keep changing your id and password for each new connection. And because it is just one access point for the whole crowd that concentrates at the lobby, you can imagine the quality of the connection... That is, wireless here is projected NOT TO BE USED by normal people.
Well, now it is time to talk about washing facilities, that is, W.C. and bathroom. WC is the first thing you see when you open the apartment´s door - it is there, alone, on a closed cubicle. You then cross the kitchen, and come to the bedroom, which has an adjoining bathroom (sink, tub and "shower").
The referred cubicle is the WC alone, with no washing facilities whatsoever. That means, after you are done with it, to wash anything as simple as your hands, you have to cross the kitchen, the bedroom and arrive at the bathroom.
A paradox - while the WC has an exhaust fan that does not work, the bathroom has another fan that works 24 hours a day, very noisy by the way. So even if you close the door of the bathroom, the noise does not disappear and you have that sensation that you are sleeping on a transatlantic plane.
And if nature calls you during the night, you have to remember not to go to the bathroom that is right besides your bed - you have to cross the whole apartment to perform your duty, return, go to the bedroom to wash yourself, and then return to bed. A war operation.
Now, it is time to talk about the ´shower´. You can have a cold shower at the bathroom, but they have a rather ingenious device on the tap if you want to use hot water. As soon as you start turning the tap lever to the hot water position, automatically the flow of water diminishes at the same proportion. That is, if you want to bathe at a decent temperature using the shower, you have to take a ´drops´, not a shower.
Also, the tub is very dangerous - it has no rough surface or mat where you can stand safely while bathing using the ´shower´. Also, the glass wall that separates the tub from the rest of the bathroom is not fixed - if you need to use it as a support in case of an accidental sliding (that happened to me), it will contribute to your fall!
The worst thing is, if you book by their site as this dummy here did, they have already charged your credit card for the whole period, and the only option they give to you is loose your money. Of course you can always try a lawyer, police or something similar, that will spoil your vacation, which was not my option, and because of this I think the best way is to tell the others about this authentic trap.
Goodbye, for all my life, Citadines and Ascott chains. First and last time I have stayed in a hotel of yours.
Room Tip: Do not come here
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC