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Mercure Paris Montmartre Sacre Coeur – reviews, photos

4.0 of 5
3 Rue Caulaincourt, 75018 Paris, France
Hotel amenities
Mercure Paris Montmartre Sacre Coeur
Ranked #342 of 1,839 hotels in Paris
4.0 of 5 stars 521 Reviews
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521 reviews from our community

What travellers say about this hotel
  • Very good(20)
  • Eiffel tower(15)
  • Moulin Rouge(14)
  • Friendly and helpful(9)
  • Sacre Coeur(8)
  • Front desk staff(7)
  • Air conditioning(7)
  • Top floor(7)
  • Great location(6)
  • Metro station(6)
Traveller rating
    141
    255
    85
    25
    15
Only show reviews for Family (59) | Couples (221) | Business (72)
Date Rating
Stevens Point, Wisconsin, United States
1 review
“LOVED this hotel!!!”
5 of 5 stars Reviewed 9 February 2012

This hotel is fantastic, seriously, I can't say enough about it! Great location, great view from most rooms, and in the heart of Montmartre. Stayed in this hotel in July 2011 as part of a trip with my family through grand circle travel, and I loved it. Great breakfast, beautiful and modern decor, bathroom was spacious...and bathtub?? That is RARE. Cool neon lighting too! Very clean, friendly and helpful staff (Parisians can be kind of jerks sometimes...but everyone in the area was very helpful) and loved the convenience of the location. Literally a minute walk from the metro and a few blocks from Sacre Coeur. Safety was a big plus...as a 20 year old in Paris...I felt safe walking around by myself during day time and early evening. Quiet, never noisy. Stay here if you have the opportunity, promise...you won't be disappointed!!!

Room Tip: Ask for one facing the Eiffel tower, beautiful at night!!!
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  • Stayed July 2011, travelled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Michel Bolen, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review
28 March 2012
Thank you very much for your kind review and comments. We are very happy that you enjoyed your stay with us.

We really hope to have the honour of welcoming you again very soon at Mercure Paris Montmartre.

My warmest regards

Michel Bolen
General Manager
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Posted by an Accorhotels.com traveller
1 review
2 helpful votes 2 helpful votes
“Excellent Location”
4 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Michel Bolen, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review
28 March 2012
I would like to thank you for having taken the time to send your comments on TripAdvisor further to your stay at Mercure Paris Montmartre.

I am sorry to learn that we met some problems with the beer, and please rest assured that we have well noted your comments to avoid such type of incident.

If you have any questions during your stay do not hesitate to contact the reception 24h/24. For the breakfast we take into account your opinion to improve our service. Please do not hesitate to share your comments; this will assist us in achieving the high standards of service we are aiming.

We hope to welcome you soon

Best regards

Michel Bolen
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Auckland
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great location and room!”
5 of 5 stars Reviewed 3 February 2012

My review is helped by the fact I was upgraded to the King Room...but what a room. Spacious, huge comfy bed, shower AND bath, and room to put a suitcase on the floor...this is luxury by Paris standards. More than friendly FOH staff. I was extremely impressed with everything at this hotel. Great value for money and will revisit this place next time I'm in Paris without a second thought. Highly recommended.

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Michel Bolen, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review
28 March 2012
My team and I thank you for your message. We are very happy that you enjoyed your stay with us.

Looking forward to welcoming you back soon!

Best regards

Michel Bolen
General Manager
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Paris, France
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Above and beyond - FANTASTIC!”
5 of 5 stars Reviewed 1 February 2012

My husband and I found ourselves needing a hotel room late on Sunday afternoon due to some issues at our apartment. We live in the area and had passed this hotel many times noting that the lobby always was clean and the sidewalk in front well maintained and full of happy travelers! We enjoyed other Mercure locations in France and were expecting a reasonable experience. The lobby was in fact clean and staffed with friendly multi-lingual staff, including the gentleman helping us, Khalil. He was SO friendly, SO professional and SO INCREDIBLY HELPFUL that we were both rather thrilled to stay there!!! Khalil happily showed us around the hotel, showed us a room we could select, the breakfast area in the morning if we were interested, gave us a great tour of the building and then much to my own amazement - provided us with a room with the most incredible view as an on the spot upgrade! The room was absolutely spotless and very quiet. Every cleaning staff member we came in contact with was polite and pleasant. This is a somewhat crazy corner, but look slightly to the "right" up the little hill on Caulaincourt - and just walk on in and book a room at THIS Mercure. I am sure you'll be treated kindly and with respect by any of the beautifully trained staff. But if you are INCREDIBLY fortunate - you too will be greated by khalil! Seriously - this is a very comfy hotel, there are lots of things to do nearby, it's a surprisingly easy walk to Sacre Coeur, or the big department stores, there are lots of handy buses and train stops nearby. This is a great hotel and thanks to Khalil we are now 100% loyal Mercure Club card carrying members! Khalil, like I said - YOU ARE FANTASTIC! Keep up the excellent work! PS - world travelers; there ARE astonishing views of the Eiffel Tower from this hotel! SURPRISE! :0)

Room Tip: Trust the advice you are given by this staff. They know what they're talking about and are excel...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Michel Bolen, Directeur général at Mercure Paris Montmartre Sacre Coeur, responded to this review
28 March 2012
 We would like to thank you for your comment on our hotel. Your opinion is very important for us.
We are pleased to hear that you enjoyed your stay and Mr. Khalil thanks you for your compliment.
Do not hesitate to contact us for your next trip in Paris, in order to give you a room with a Sacré Cœur view…
Thank you again for your message that I will share with all our employees.
We hope to welcome you soon in our hotel.
Best regards

Michel Bolen
General Manager
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Top Contributor
74 reviews 74 reviews
Reviews in 17 cities Reviews in 17 cities
31 helpful votes 31 helpful votes
“Nice location”
4 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Good service, nice location (close to Montmartre attractions), friendly staff. Good hotel choice in Montmartre.

  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
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Additional Information about Mercure Paris Montmartre Sacre Coeur

  • Accor Paris Montmartre
Address: 3 Rue Caulaincourt, 75018 Paris, France
Price range (per night):* INR7,245 - 16,217

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Mercure Paris Montmartre Sacre Coeur
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