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Mercure Paris Gobelins Place d'Italie – reviews, photos

8 bis avenue de la Soeur Rosalie, 75013 Paris, France
Hotel amenities
Mercure Paris Gobelins Place d'Italie
Ranked #434 of 1,839 hotels in Paris
4.0 of 5 stars 145 Reviews
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145 reviews from our community

    Trip type
Traveller rating
    30
    88
    20
    7
    0
Date Rating
Contributor
19 reviews 19 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Good hotel in quiet location yet still very central and close to public transport”
4 of 5 stars Reviewed 12 February 2012

Stayed here for 1 night on a business trip, but the hotel lends itself for city trips as well as it is very conveniently located, close to the metro and shops, bars and restaurants near Place d'Italie.
Like all Paris hotels, the rooms were quite small, but clean and staff was very helpful. Free wifi and good (and quiet) nights' sleep will make me come back if in Paris again.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure Gobelins, Directeur général at Mercure Paris Gobelins Place d'Italie, responded to this review
23 February 2012
Thank you for having taken the time to review your stay in our hotel: it's always with great pleasure that every team member read positive feedback regarding our work as we are trying to improve our quality of service every day!

I'm looking forward to welcoming you at Mercure Paris Gobelins on your next visit to Paris!
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Shropshire
Senior Contributor
31 reviews 31 reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“Great hotel but marred by noise from reception area.”
4 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

The hotel is modern and clean with very comfortable beds (super king with feather topped mattresses) and is in a good location - not central but zone 1 and easy metro rides to all the main sites.

The hotel is set back off the road, in a kind of courtyard so very little traffic noise or general street noise.

The staff were friendly and professional and check in was easy and welcoming.

The big downside for me is that we had a room on the first floor right over the reception area and I was woken multiple times during the 3 nights we stayed by noise from the reception - predominantly the scraping of chairs on the tile floor - it drove me mad and spoiled what would have been a perfect few days away.

A real shame - I've still awarded 4 stars as I think if you avoid rooms 105 to 107 you would have a great stay.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure Gobelins, Directeur général at Mercure Paris Gobelins Place d'Italie, responded to this review
2 February 2012
Dear Guest,

Thank you for taking the time to write about your recent stay at Mercure Paris Gobelins. It's with great pleasure that I'm going to forward your nice comments to members of staff because satisfying our customers is chief among our priorities!

Thank you also for informing us about the noise the reception chairs may produce during the silent of the night: we were unaware about the fact that it could be heard from the guest rooms upstairs... I do apologize for the inconvenience caused and rest assured that new chairs for the receptionists have already been ordered to ensure this problem won't occur again.

Looking forward to welcoming you on your further trip to Paris,

Kind regards,
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Stratford-upon-Avon, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Pre - Christmas weekend in Paris”
4 of 5 stars Reviewed 23 December 2011
1
person found this review helpful

This was our fourth stay at this Mercure. As before, it served us very well. You know what you are getting and good standards are maintained in all respects. It is very convenient generally and for our son and his family who live nearby. However, the garage is wholly inadequate for modern cars. My car has suffered some damage to a wheel as a result of a failed attempt to negotiate the bend at the end of the second steep ramp; I shall be claiming the cost of repair as a warning should have been given that certain cars simply don't fit!

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Mercure Gobelins, Directeur général at Mercure Paris Gobelins Place d'Italie, responded to this review
2 February 2012
Dear Guests,

Thank you for taking the time to share your experience and thank you very much for your loyalty to our hotel for your returning stays to Paris!

The access to our hotel underground parking is indeed rather narrow and steep as most of downtown Paris ones are unfortunately: this is why we are warning guests in advance in case they're driving large cars... maybe for a next visit, would you like to know that there is a nearby private carpark (at Italie2 mall center, 5' walk) which is suitable for those who prefer more room for parking..

Thank you again for your feedback, I do look forward to welcoming you for your next visit around Place d'Italie!
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Marvejols
2 reviews
4 helpful votes 4 helpful votes
“Worth a try”
3 of 5 stars Reviewed 6 December 2011
2
people found this review helpful

Very quiet, very well placed, lots of good places to eat within a short walking distance, metro one minute away. The hotel has an underground parking lot but be warned-- it is not made for big cars. Access is very narrow and includes a bend which is almost impossible to negotiate without scrubbing at least a tyre on the kerb.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure Gobelins, Directeur général at Mercure Paris Gobelins Place d'Italie, responded to this review
8 December 2011
Dear Guest,

First and foremost I would like to thank you for choosing Mercure Paris Gobelins Place d'Italie! I’m glad to read that you enjoyed the quietness as well as the location of the hotel.

The access to our underground parking is indeed narrow as most of downtown Paris ones are unfortunately: this is why we are warning guests in advance in case they're driving large cars. There is a nearby private carpark (at Italie2 center, 5' walk) which is suitable for those who prefer more room for parking... I’m sorry to hear that you are not completely satisfied with your stay but I hope that you had a nice time in Paris anyway.

Kind regards,
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Posted by an Accorhotels.com traveller
Boston, Massachusetts, USA
1 review
“Business traveler”
4 of 5 stars Reviewed 25 November 2011

I travel for Business a lot, This hotel is very good, clean, my only concerns is the mattress quality it's not good, beds is not comfortable, they need to upgrade it to a better quality one, rooms need to be a bit bigger. Hotel Staff if very good, location is excellent

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure Gobelins, Directeur général at Mercure Paris Gobelins Place d'Italie, responded to this review
6 December 2011
Thank you for sharing your comments with us regarding your stay.
Whether positive or negative, comments from our guests are very valuable to our hotel as they allow us to improve our service and operations for the future.
We are very happy that you enjoyed our hotel and we have noted your concerns regarding the bedding: being used to receiving positive feedbacks about its quality... would you be so kind to communicate to me the number of the room you were staying in during that stay so that we check and change the matress if needed? Many thanks in advance for your help with that matter!
Looking forward to welcoming you on your next trip to Paris,
Kind regards
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Additional Information about Mercure Paris Gobelins Place d'Italie

8 bis avenue de la Soeur Rosalie, 75013 Paris, France
Price range (per night):* INR8,304 - 18,057

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