The best thing about this hotel is the location ! Only a few minutes walk to champs élysées & metro. On arrival myself and daughter were placed in a room next to a lift in the 'white' side of the building. The lift could be heard constantly, but this was nothing compared to the hammering & drilling!!! I spoke with reception who said that it was necessary work; this may have been so but the hotel Internet site had made no mention of this fact - if it had, I would not have booked. After speaking to staff members on several occasions we were advised that we were in a delux room, but could be moved to a more expensive room on the other side of the hotel at no extra cost.
Nothing could have prepared me for this ! On exiting the lift,we were in a black,barely lit corridor which felt very unsafe for two females. we walked down the corridor, through a door and down a few stairs in almost darkness - apparently this is the designer look for the boutique side of the hotel. This new room was smaller, had no table or tea making facility, plywood wardrobe doors ! and linen bed sheets that lacked any luxury - yuk. The bathroom was black and white, fully tiled with Duravit fittings the classiest part of this whole experience.
A linen theme runs throughout this hotel; the chairs in the restaurant and piano lounge are all covered with them and In my opinion spoil the overall look.
I was accompanied by my 23yr old daughter, so I asked her what she thought of this boutique make over. Her views were the same!!! I think this was once a very elegant hotel but the hotel have forgotten what the customer needs - not scratchy linen, noise, or seedy corridors. Soooooo disappointed.

Upon arrival I was impressed wth the porter and receptionist, both offering me advise and a warm reception. The room was very comfortable with free internet and TV, films and wireles keyboard and mouse hooked up to the TV to provide an internet station. Situated some 200m from the Champs Elysees it was both very convenient and quiet.

I booked to stay at the Hotel La Maison Champs Elysses over New Years at least 6 weeks before as it was a Christmas present to my partner and I wanted to ensure we stayed somewhere upmarket and central.

Upon arriving we were impressed by the lobby and the decor, although I am not quite sure the exact theme, as it was lots of steel and black and not very inviting.

We were escorted through the lobby to the lift, and taken up to the 3rd floor and given the room directly opposite the lifts. My first thought was that it will no doubt be noisy being in such close proximity to the only set of lifts. Then the hotel staff memeber opened the door to the room.

To say this room was tiny was an understatement. I have stayed in other hotels in Paris and all over the world, some 4, 3 star and others even 2 star, and each of these were bigger than this room. Added to this, the bed was pushed up against the wall, making this seem in all respects like a single room. Now I am not sure what exactly they expect of their guests, but (if this is even a double room) with a bed pushed up against a wall, you have no choice but to wake the other person whilst you clamber over them to leave the bed.

I found all of this ridiculous for an expensive central Paris hotel.

Added to this, the TV did not (at first) work, the bathroom shower door was broken and the room had not been stocked with essentials such as toilet paper. Keep in mind this is a 4 star 'Boutique' hotel.

I walked down to reception to complain and was told a manager would come and speak to me and within a few minutes, a friendly manager (of the restaurant I later learned) came over to explain they were fully booked and therefore could not switch me rooms. After expressing my disappointment, he said he was in fact just the restaurant manager and I should talk to the general manager who would be in shortly.

I was told he would be in within an hour, so I decided to wait in the room. As we were both tired, we decided a quick nap would recharge the batteries, so proceeded to try to sleep.

Unfortunately this was cut short, twice, by staff entering the room without even knocking. Both times they simply swiped their access key, said nothing and walked in. In both cases we were either sleeping or in a state of undress and had no warning of their entry.

This led us to believe this was in fact the staff's break room, as I see no other explanation for staff entering a room without the decency of a knock and without us requesting anything. In one of the cases, I also noticed one of the staff had food in his hand.

After 2 hours in the room passed, I went back down to the reception and left them with my number as we didn't want to spend our entire Paris break in the hotel room. I was assured he would be in 'any minute' and would immediately call me on my mobile.

After spending a further 3 hours wandering around Paris, I returned to the hotel still not having received a call.
Upon enquiring at reception, I was now told the general manager would not be in until the next day.

Slightly agitated I expressed my disappointment at having been misinformed. At this point I noticed a well dressed gentleman at the reception desk chatting with the other staff, who kept looking over as he no doubt heard my grievance. He stood there for long enough to hear exactly what I was frustrated about and after a while he left. Again I was told there were no rooms to move me to as the hotel was fully booked, and almost seconds after this was said, I watched as other tourists walked in off the street over to the other staff member and get shown their available rooms. I was there long enough to notice at least 1 couple book in, and I confirmed they were not pre-booked by the discussions about room types, deposit amount, and even a tour of each room type.

Eventually when I asked for my money back so I could relocate to another hotel I was now told the manager would come and talk to me. The reception staff had outright lied to my face earlier, hoping I would accept this tiny room and stop pestering them. During this conversation with them, they proceeded to chat to each other in French, look over at me and laugh.

After being kept waiting at least another 20 minutes at reception, and watching more people get shown rooms (in this 'fully booked' hotel), the SAME suited gentleman that had been standing at reception minutes earlier returned and introduced himself as the general manager!

When I asked if he had not noticed me standing there minutes before, he completely ignored me and proceeded to repeat that they had no more available rooms. He also told me that I had paid the lowest rate on this room and this was what the rooms looked like - despite the other staff confirming that not all the rooms in this range were as small and had beds pushed against walls.

I paid almost £300 for a room for 1 night, and according to their website they charge £189 for the exact same room and £295 for a suite. How this translates as the lowest price, I am not sure. His explanation that over new years, on a weekend the price changes, does not change the fact that the room is worth £189. Their website also contains pictures of this room, or rather a larger version, big enough to fit 2 side tables.

I recommend anyone who thinks of staying at this hotel to make sure you get to see the room first before paying a cent. Make sure you are getting what you pay for, otherwise go elsewhere.

There are plenty of lovely hotels in Paris. This is not one of them.

To top it all off, I got landed with a bill for breakfast in the morning which I didn't have - I hadn't even set foot in the restaurant!

The Maison Champs Elyssee hotel is located within 200-300 meters of the Champs Elyssee and many other attraction in Paris, like the Eiffel tower, Place de La Concorde, Rue Rivoli, etc. The hotel is very modern and the interiors are new, elegant . The reception was prepared for our arrival and our Luxury room was ready. The room was equipped with all the goodies one can expect.
As a cigar smoker I was delighted that this hotel has a cigar bar/lounge were one can quitely smoke a cigar and have drink.
The sleeping quality is 100% firm matresses and quiet rooms, although some noise from the restaurant seem to be reflected into the rooms.