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Hotel Napoleon Paris – reviews, photos

4.0 of 5
40 Avenue de Friedland, 75008 Paris, France
Hotel amenities
Hotel Napoleon Paris
Ranked #234 of 1,839 hotels in Paris
4.0 of 5 stars 312 Reviews
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312 reviews from our community

What travellers say about this hotel
  • Arc De Triomphe(9)
  • Champs Elysees(9)
  • Great location(8)
  • Very small(4)
  • Eiffel tower(4)
  • Junior suite(3)
  • King size bed(3)
  • Air conditioning(3)
  • Room service(3)
  • Few steps(3)
Traveller rating
    167
    92
    17
    16
    20
Only show reviews for Family (58) | Couples (128) | Business (42)
Date Rating
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“So so”
3 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

The location is excellent. It is a few steps from Arc de Triomph and Champs Elysee. Yet it is on a quite street and away from the crowds. The Metro station is also a few steps away.
The staff of the hotel was not helpful. I did not try the restaurant at the hotel but I have not seen a patron at that restaurant during the two days we stayed there. The room smelled of fresh paint (strong oil based paint odor) and the staff would not do anything about it even after complaints.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Brian S about Hotel Napoleon Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julien RONIN, Responsable relations clients at Hotel Napoleon Paris, responded to this review
8 March 2012
Dear Valued Guest,

Thank you your feedback regarding your recent stay at the Hotel Napoleon.

I am sorry to hear of your disappointment with our staff and facilities during your stay and that your experience did not live up to your expectations. Please note that your comments have been shared with the management team and staff within the appropriate areas and I would like to assure you that these issues are not usual problems that occur at our hotel.

Thank you again for your comments and I hope that we can welcome you back to the Hoyel Napoleon in the future.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sittard, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“great!!!”
4 of 5 stars Reviewed 9 February 2012

this hotel is just great!the admosphere is very elegant and the staff is really professional.the rooms are very clean and although is classified as a 4 stars hotel i think is more than a 5 stars one.they really make you feel the parigian admosphere.i reccommend this hotel for those who really want to have a taste of PARIS!

Stayed August 2011, travelled as a couple
Was this review helpful? Yes
Ask JOOST_533 about Hotel Napoleon Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julien RONIN, Responsable relations clients at Hotel Napoleon Paris, responded to this review
8 March 2012
Dear Valued Guest,

We would like to thank you for your precious time enlightening the travelers about your experience with our services & facilities.

I am glad to learn that your recent stay with us exceed your expectations and that both of you shared an unforgettable moment.

Our commitment is to provide our guests with the best French hospitality has to offer and to make them feel at home.

Thank you again for your generous comments and we look forward to welcoming you back to Hotel Napoleon Paris in the near future.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jeddah
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Excellent Location rude staff”
3 of 5 stars Reviewed 6 February 2012
1
person found this review helpful

Excellent location 2 minutes walk to Arc de Triumph and Champs Elysee . Rooms are small but spotlessly clean .

The front office desk staff are rude and not friendly.

i may comeback for the location and cleanness only

  • Stayed April 2011, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Abdulrahman4 about Hotel Napoleon Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julien RONIN, Responsable relations clients at Hotel Napoleon Paris, responded to this review
8 March 2012
Dear Valued Guest,

Thank you for your feedback regarding your recent stay with us.

I appreciate your kind comments about the hotel but am sorry to hear that the level of service you experienced did not meet your expectations. Please note that your concerns have been shared with the management team in the hotel and brought to the attention of the appropriate areas.

Thank you again for taking the time to provide your review and I hope we can welcome you back to the Hotel Napoleon in the future.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
1 review
“A hotel that you will always come back to when in Paris”
5 of 5 stars Reviewed 30 January 2012

Been in Paris from 25 Jan. for three days and choose this hotel due to past satisfied experience. Excellent front desk staff and Concierge, Coffee shop and house keeping. All staff are ready to help with a big smile. Good location that you can see Paris attractions in a walking distance. good value for money. Thus, I will always recommend this hotel for Paris visitors.

Room Tip: I recommend rooms with street view so you can enjoy the view
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Abdullah62 about Hotel Napoleon Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julien RONIN, Responsable relations clients at Hotel Napoleon Paris, responded to this review
2 February 2012
Dear Valued Guest,

On behalf of Hotel Napoleon Management, we would like to thank you for your precious time enlightening the travelers about your experience with our services & facilities.

Your sincere comments and observation are highly appreciated. We are delighted to hear about your success story and we will insure that the level of attention to details is only the first step for our trials to exceed our dear guest’s expectations.

Hotel Napoleon will always be looking forward to make your next stay in Paris a memorable and an unforgettable experience.

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dungarvan, Ireland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Weekend in Paris”
4 of 5 stars Reviewed 30 January 2012

My wife and I are just back after a great weekend break in Paris. The Hotel was in a perfect location.It is within walking distance of all the best sights in central Paris. I should say that I will be 60 on my next birthday and I found it no problem to get to the sights. The staff were friendly and could speak good english. We did not have much interaction with the staff,but that was by choice. The room was clean, warm and nicely decorated. If I had to say something negative it would be that the room was a bit on the small size, but then again it is Paris.
I would stay there again in a heart beat and I am not easily pleased.
We hired Paris Shuttle to collect us from the airport and bring us back,I would recommend that service as well. It takes away all the hassle,brings you right to the Hotels front door and brings you right back to Terminal 1.It does what it says on the box.

Room Tip: We had room 409. That room is to the back of the hotel,you would be better off with a room to the fr...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Michael1390171 about Hotel Napoleon Paris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julien RONIN, Responsable relations clients at Hotel Napoleon Paris, responded to this review
2 February 2012
Dear Valued Guest,

Thank you for your feedback regarding your recent stay with us.

I appreciate your kind comments and am delighted to hear you enjoyed your stay. I have shared your compliments with all the teams who were pleased to hear you had a memorable experience with us.

Thank you again for your generous comments and we look forward to welcoming you back to Hotel Napoleon in the near future.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Hotel Napoleon Paris

40 Avenue de Friedland, 75008 Paris, France
Price range (per night):* INR17,276 - 32,658

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Hotel Napoleon Paris
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