Struggled whether to rate this hotel 4 or 5 stars. Good location, though Rue de Rivoli is hardly among Paris' more attractive streets. The Starck designed lobby is brilliant- very nice take on traditional, and making it thoroughly modern. Rooms are modern traditional, but very fresh and updated to a very high standard. Excellent bathroom. Service was "proper" in that very French way- not rude, but lacking any warmth or sincerity, and generally quite polite (however, the person who escorted me to my table at breakfast was rather grumpy). Flight arrived early, so I checked in late morning- I totally accept that the front desk has the right to ask me to come back later at check-in time - that said, there were serial "your room will be ready in 20 more minutes", and by the fourth time, that became tiring (plus a waste of my time- I could have gone and done other things)- speaks to service execution that is not perfect, which it should be for a hotel of this quality- thus my 4 star rating. Would love to go back to this hotel, and be convinced that it should be rated 5 stars. I will be going back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 February 2012
Dear Guest,
Thank you very much for sharing your experience regarding your recent stay at Le Meurice.
I am delighted to hear that you enjoyed the atmosphere of our lobby and restaurants designed by Phlilippe Starck, the style of our rooms and our location in the heart of Paris.
I am yet deeply sorry for the inconvenience you encountered upon check in. Please be assured our Front Desk Manager has been alerted about it in order to avoid any reoccurence of this matter in the future.
I thank you for your confidence towards us. From now, I hope you will only experience true art of hospitality and that all your future stays at Le Meurice will bring you nothing but pleasure.
Yours sincerely,
Joseph Gardon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC