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Hotel Bel Oranger Gare de Lyon – reviews, photos

3.0 of 5
9, rue d'Austerlitz, 75012 Paris, France
Hotel amenities
Hotel Bel Oranger Gare de Lyon
Ranked #1,308 of 1,839 hotels in Paris
3.0 of 5 stars 67 Reviews
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67 reviews from our community

    Trip type
Traveller rating
    6
    24
    19
    13
    5
Date Rating
Athens, Greece
1 review
3 helpful votes 3 helpful votes
“Terrible experience”
1 of 5 stars Reviewed 20 May 2010
3
people found this review helpful

We had terrible experience at this hotel and ended up changing the hotel the second day of our stay. We stayed there one night and my confirmation said that if I cancelled or modify my reservation I had to pay one night. The receptionist told us to pay for three nights!!! Fortunately, the booking agent told her that we should pay for one more night. Τhe receptionist took the money and she started been racist and insulting to us and our country!!!!!!!!
I have never seen a so rude, horrible and completely unprofessional person. The funny thing was that at our arrival we found the door locked with a note: “je reviens”!!! Bel Oranger Gare de Lyon was a horrible and overpriced hotel. The room was very small, so small that we couldn’t even lay the bags open! Actually, everything was small: room, elevators and hallways. The smell in the hotel was awful and we had to walk around with our hand over our mouth all the time. I travel a lot but this was by far the worst hotel I have ever been in, even motels in the united states are better than this hotel. The pictures on the website are not at all representative. I didn’t like anything there. Stay away from this hotel if you want to enjoy Paris. There are so many good hotels in Paris if you add 10-20€.

  • Stayed May 2010, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Dallas, TX
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
38 helpful votes 38 helpful votes
“Close to Train Station, Shady billing, poor sleep quality”
2 of 5 stars Reviewed 7 January 2010
2
people found this review helpful

The free wifi, closeness to Gare De Lyon, and hot water were the few positives on this trip.

However, the rooms almost all face the street which amplifies all the noise. From rolling suitcases to cars, it was hard to get a decent sleep with the windows closed. Also, all the rooms are stacked next to each other so you hear everything from surrounding rooms.

When you book this hotel, they will automatically put a hold on your credit card on the night of arrival for the first night's room and tax. So, under no circumstances put your debit card or bank card because you will not have access to this money. They state it's just to ensure a valid credit card was given so they could charge for no shows. Unacceptable business practices.

The three stars this hotel has is inflated. Remember that to get these they only need to have certain amenities and the stars do not reflect accurately the true quality of the hotel and its staff. There are other hotels around the corner is also 3 stars and of much better quality...plus they have a brand standard to adhere to.

One key given per room that you have to turn in whenever you leave (much like a youth hostel), locked doors at night where you have to summon the desk clerk who is often times not at the desk, and the obligatory shower amenities (to get the 3rd star) that are embarrassingly cheap.

If you are looking for a cheap place to stay, find another. If you think this is a good 3 star property, try again. There's a reason it's ranked so low on Tripadvisor. Stay away! Either save money and downgrade to a true 2 star hotel or look for a better 3-4 star and spend a few extra dollars a night.

At best, this is a 2 star hotel that polished a few rooms, installed air conditioners, and is charging 40-50 euros more a night for a product that is not worthy of such prices, yes, even for Paris.

  • Stayed January 2010, travelled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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1 helpful vote 1 helpful vote
“Not the best or the worst”
3 of 5 stars Reviewed 21 October 2009
1
person found this review helpful

The staff at the desk, Habib, was terrific, very helpful. The hotel had free wi-fi, a real plus for me. they were able to accomadate our requests for a room for 4 and a room for 3. This was unusal in our recent experience in Europe.
The rooms and bathrooms were clean and fairly comfortable, there was a lingering smell of family cooking odors, and the rooms weren't arranged well and the furniture was very random and cheap. Clean towels and enough hot water were very nice. There were no eating facilities on site, but there were plentiful eating spots outside the hotel, easily accessible.
The location, within a 2 minute walk of Gare Du Lyon station was a plus.

  • Stayed October 2009, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Bucharest, Romania
Senior Contributor
27 reviews 27 reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
“Small rooms and a very small bathroom”
3 of 5 stars Reviewed 20 October 2009
1
person found this review helpful

The hotel is in a quiet area near Gare de Lyon, on a street with many hotels. The hotel is very "narrow", it is like a hotel for very thin people, with no luggages. The room was very clean. The breakfast is not so generous and i did not like the location of the breakfast room (underground). The shower area is very little (I thing under 1 m2, between 3 walls).

  • Stayed October 2009, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Misu2006 about Hotel Bel Oranger Gare de Lyon
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Bristol, UK
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Some concerns”
2 of 5 stars Reviewed 29 April 2008
1
person found this review helpful

The hotel was very handy for Gare du Lyons and exploring on foot. It was very clean and for one night it was ideal. the one thing that concerned me was no evidence of any fire detection and no alternate exit from our room other than the door. The only window gave out into a very tiny courtyard. The basement area where breakfast is served is very dark & poky too. i don't think it would pass UK Health & Safety regulations.

Very friendly nice people but wouldn't stay there again.

  • Liked — Convenience
  • Disliked — Very poky
  • Stayed April 2008
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel Bel Oranger Gare de Lyon

9, rue d'Austerlitz, 75012 Paris, France
Price range (per night):* INR6,465 - 17,165

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