It is hard to write a negative review about this bed and breakfast because the owner was SO sweet and SO helpful. But, I have to be honest in my review as I hope others are when they write theirs. At first, I was not very happy with our room at all. Our room was small, which I expected, so that was ok. It was nicely decorated and the bed was very comfortable. There was dust and hair in the corner of the room and a pair of black socks that were dusty under the bed. There was also a spot of blood (it looked like) on one of the pillows. We arrived late at night, so we did not get a good orientation of the room. I could not find the heater, or get the computer to work. (There is no WI-FI in the bedrooms, so they provided a nice Mac desktop with internet). I did not like the bathroom at all. The sink was located in the shower area of the bathroom, so if you needed to wash your hands, or brush your teeth, you would get wet feet. The shower itself was great, but be aware that there is only enough hot water for one person at a time, and this is typical for Paris. I did not like this, but would have liked to have been informed of this in a room orientation instead of finding out half-way through my shower. Also, there were only two very very tiny mirrors in the bathroom. They were about 8 inches by 8 inches and they were hung too high for me. I am 5 feet tall and I could not see in either of the mirrors. There was no mirror in the bedroom at all, so every day I had to use the camera on my laptop to put on make up and do my hair. I did inform our host of this problem, but was not offered a resolution. The room we stayed in was Lotus room. When we first arrived, we were accidentally put in to a room on the floor above and that room was bigger, had a mirror and also had a "normal" bathroom, so maybe if you chose this bed and breakfast, another room would be better. Besides not liking the room, everything was fine! The location in Montmartre was great. The neighborhood was so nice! It was located right near the metro to take the train downtown. The owner recommended that we buy a three day metro pass, which worked out perfect! She also provided us with maps and help us to navigate our way around. Breakfast was nice every morning. Also, be aware that the living area, where breakfast is served, it up on the forth floor ( In Paris, the ground floor is zero), and there is no lift. This was not a problem for us, but if you have a problem with stairs, you should know this. I hate writing this review because I really really really liked the owner and her family. I can't say that I would not go back, because I would....but I would request a different room next time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 February 2012
I wish you can come back and visit us again, as we have taken actions to fix most of the issues you are reporting here. Our room cleaning standards are very high as it is one of our strongest point, as noted by travelers. Unfortunately on that day, we had a person replacing our usual cleaning lady, which was not trained correctly, as you have noted. We have fixed this. We have added a second wifi station at the bottom of the building so that every room can now use their smartphone and tablets/laptop by wifi, in addition to the hard wiring present in each each room. We have added mirrors in the rooms where they were missing. I am glad that you enjoyed the way you were welcome and will select a different room for you next time...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC