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Le Grand Hotel de l'Univers – reviews, photos

3.0 of 5
41 Boulevard Foch, 51100 Reims, France
Hotel amenities
Le Grand Hotel de l'Univers
Le Grand Hotel de l'Univers
Le Grand Hotel de l'Univers
Le Grand Hotel de l'Univers
Le Grand Hotel de l'Univers
Le Grand Hotel de l'Univers
Ranked #29 of 56 hotels in Reims
3.0 of 5 stars 81 Reviews
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81 reviews from our community

    Trip type
Traveller rating
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Date Rating
Angeles City, Philippines
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“Old fashioned hotel that rates 1/2 a star - maybe!”
1 of 5 stars Reviewed 4 October 2010

Heading home we opted to stay one night in Reims and I had booked into the Hotel de l'univers. I have to say I had some reservation about booking here because I had seen the hotel in the past but the website persuaded me that it was not what I thought: silly me. My reason for staying here was it is very convenient to the slightly naff walking and entertainment street of Place Drouet d'Erlon, but to me the attraction was the excellent Brassiere Flo a few steps down from Univers. I had specifically requested car parking and found there was none on site as requested but was in a public car park down the road - which involved a considerable drive to get to. I was tempted to go elsewhere but had paid a deposit. My sisters pointed out to the receptionist the rooms were unclean: her answer was renovations are due: as if that explained away bad cleaning! It was one of those old fashioned hotels that may have once been 3 star but should now be one star and the receptionists seemed to know it as they both seemed apologetic in their attitudes.. We arrived back at about 10 pm and asked for a drink in the bar and were rudely told by a harridan, who I assumed was the manager, that the bar was closed.

Stayed September 2010, travelled with friends
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Ask Sam_Worthington about Le Grand Hotel de l'Univers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auréliea Colin, ROOMS DIRECTOR at Le Grand Hotel de l'Univers, responded to this review
17 December 2010
Chers lecteurs,

notre établissement est navré de lire les commentaires négatifs laissés sur ce site.

Nous souhaitons vous faire part du changement dans le pôle de direction de la responsable hébergement.

Afin de contenter au mieux nos clients, nous seront heureux de recevoir vos commentaires qu'ils soient positifs ou négatifs afin de pouvoir progresser.

Nous restons à votre disposition si vous souhaitez nous aider dans notre démarche d'optimisation de la satisfaction client.

Cordialement,

Aurélie Colin
Directrice Hébergement
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blaton
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
“So small and so old”
1 of 5 stars Reviewed 28 January 2010

Pictures seems to show a great hotel, it is ot the case, i traveled with wife and 2 childrens, payed a lot to get a bigger room and this room was just crap!
4 beds stuck on against the other, less than 1m to pass between wall and bed, very small and old bathroom, windows did not close properly!

  • Stayed May 2009, travelled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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“3 star? I think not”
2 of 5 stars Reviewed 20 April 2009
2
people found this review helpful

Lonely Plant listed this hotel in their book and have usually had great success with their recommendations but not this time. There was little space to move around, there were stains on the carpet and mildew in the bathroom. The bed was uncomfortable and the windows did not seal or close tight so it was got quite cold. The heater did not work either, but we did not complain as we prefer to sleep with it cooler and I do believe they would have given us another room had we said something. If this was considered a budget hotel and was 30 euros or so cheaper I would notbe so annoyed. But this did not equate with other 2 and 3 star hotels we stayed in.

  • Stayed March 2009, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask etejoie about Le Grand Hotel de l'Univers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Tunbridge Wells, United Kingdom
Top Contributor
67 reviews 67 reviews
Reviews in 56 cities Reviews in 56 cities
55 helpful votes 55 helpful votes
“Stop Over”
4 of 5 stars Reviewed 4 January 2009
1
person found this review helpful

Reims is always a reliable stop over point when driving to the snow or the sun. I have stayed here quite a few times now, only every for one night and its normally late arrival early departure. Located in central Reims, very easy for a wander round town. This place is perfectly servicable, the breakfasts are great and it is easy to park close by or even outside. The hotel has several room grades, try to go for the top grade which is only about 20 Euros more than the other rooms. We had a very, very comfortable bed and good sized bathroom. Plumbing can be a bit random, let the hot water run for a while... Bar now sterile due to smoking ban, empty. In my view this is a stop over hotel, not one to stay in for any longer than a night or two. Go round the corner for Moules and Frites (serves food until 2330) at the Grand Cafe.

  • Liked — Location
  • Stayed December 2008
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Ask AndrewCrown about Le Grand Hotel de l'Univers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“A little confined”
2 of 5 stars Reviewed 21 October 2008
2
people found this review helpful

Booked in for 2 nights at the hotel, Hotel is clean and tidy. Rooms are dissapointingly small, with a non ventilated bathroom and the toilet separated by a thin wall from the bed.
Bed is hard and uncomfortable, a rather thin pillow is supplied per guest, and a request for a second pillow was refused, this also being the case for an extra towel (was to be used as a pillow).
Ended up using our coats as pillow supports.
Hotel is nicely situated a short walk from the Restaurant and Cafe strip.
Breakfast is great but get in before the busloads as it was understaffed and the waitress was working extremely hard to keep up.
Its not bad as a mid market hotel, but seems rather expensive for the quality of the rooms.

  • Liked — Breakfast and dining area
  • Disliked — Rooms and service
  • Stayed September 2008, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Le Grand Hotel de l'Univers

  • Le Grand Reims
Address: 41 Boulevard Foch, 51100 Reims, France
Price range (per night):* INR4,649 - 8,177

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