Have been going to this hotel for 10 years now, and watched it turn from a good hotel with good service into a tired and shabby hotel with poor service. The rooms are now very tired, not properly clean and smell musty, the bathroom are smelly and outdated with broken fittings. The bar tender was chatting to his wife at the bar while his (5 year old) son played behind the bar! Reception staff are not interested, nor is General Manager Jean-Pierre Fourney. Avoid until it is refurbished and a new General Manager appointed!
- Accor Reims Cathedrale
