My wife and I spent a night at the Hotel de la Cathedrale. Arrival and check-in were no particular problem. We lucked into a parking space on Rue Libergier, not 20 feet from the entrance. It was a pay space, but we only needed it for a few minutes.
Language was not a problem, and neither of us found the man owner to be a pompous anything. In fact, he spent quite a while advising us on visiting the Champagne cellars. We arrived in the afternoon, and therefore pickings were a bit slim since many of the cellars require reservations. He made two or three phone calls to check availability, and then gave us a city map on which he wrote directions to the various caves that were open. He spoke no English whatsoever, but I took it as an inability rather than a refusal. Perhaps he knows a few words but is hesitant to try to use them. His wife, as well, spoke no English but was extremely pleasant and helpful. She recommended two restaurants for dinner. Unfortunately, one of the places (La Vigneraie) was totally packed and couldn't take us, but the other (La Table d'Anna) had vacant tables and we had a very nice dinner there.
The rooms are a bit small, but after all, this is a small independent hotel in France, not a Hilton in the United States. Actually, our room (#23, I think) was quite small, but it had its own bathroom (relatively rare in a lot of Europe). The other unfortunate thing was that we got a fair amount of street noise at uncivilized hours. It didn't bother me, but it did cause my wife some problems. Oh, and there's no elevator, so if your party has six suitcases each, I wouldn't recommend this place.
Breakfast the next morning was simple but delicious. The two owners were pleasant and cheerful throughout our stay.
Bottom line: I'd stay there again, no question. The location is wonderful, and the people are very friendly and pleasant. As long as you are a sound sleeper who travels relatively light and can walk up and down stairs, I'd say go for it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC