We were disappointed to find that the Hotel did not live up to the description on the eurostar booking form. The room was basic, carpet needed cleaning, stain on the wall and door to cupboard was falling apart, plus an electricity point near the bedhead was in a very loose condition. Plus there was no rubber mat in the shower to stop you slipping over whilst showering. The bed linen was very good and toiletries were readily available. We felt let down as regards that there was no restraurant and also that 'gift shops' which were stated on the information sheet did not exist. The staff we found were very helpful and pleasant and this helped to make our stay in Tours a time to remember - not the hotel.
- Kyriad Hotel Tours
