Stayed here for 3 nights with a 3 for 2 price deal which made it seem inexpensive. However even for the reduced price deal it still seemed very overpriced for what you get. Once again the SLH hotels have disappointed on this trip.
It is very well located in Amboise which is a beautiful town and a perfect location for exploring the chateaux east of Tours, and on top of that the rooms are nicely decorated, with comfortable beds. We had a lovely view of the Loire as well as the chateau from the bathroom, so no complaints there.
However, the service left a lot to be desired. Staff weren't helpful and pretty dismissive of many requests. As a high tier SLH member I booked with a late check out requested, on the final day we were called in the room and asked leave, and when I asked about my late check out I was offered I was told I could have 15 minutes extra only. I would understand this if the hotel was booked out but this was just after he told me that the hotel was empty and there were no other guests arriving.
Also we bought some wine at the local market, but the hotel apparently didn't have a wine opener, which I find bizarre in France.
The breakfast buffet is one of the worst I have had in Europe, horribly and possibly powdered eggs.....
Would love to come back to Amboise, but definitely not to this hotel.
I should have read the other reviews before booking this hotel.
Room Tip: Ask for a view
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC