I was booked into this hotel as a stopover on my way to Spain,(and back) by the tour group I was with. After travelling through the early hours and into the next day I was looking forward to a hot shower, good food and a comfortable bed. Alas I found none of these at this hotel. My first impression on entering the room was how small it was and there was an overpowering sickly smell of vanilla room spray. The shower had no instructions or markings on how to use it. There were two shower heads and several small jets which squirted scalding hot water at you or freezing cold. I have never seen anything like it! The beds were tiny and only suitable in my opinion for small children, however I doubt that two standard sizes single beds would have fitted into the room. There was only one spare pillow for two people and when I asked for another, was refused. When I asked for someone to show me how the shower worked I was also refused. There were cracked mouldy tiles in the shower and mould in the corners. There was also congealed dirt in the cracks of the boxing-in of the pipes above the shower room mirror. The pictures in the room had a thick layer of dust on them. The evening meal was a joke. I chose pate which looked, tasted and had a texturet of spam and the chicken for main course was grey- looking as though it had been microwaved. When we arrived at the same hotel on our way back and to my dismay to the same room, the waiter and other staff were outside the front entrance smoking and making unpleasant remarks to the visitors whom they supposed could not understand french. I took a picnic to eat in the room on our return journey. I would have given zero to each of the categories as I can honestly state I have never stayed in such a terrrible hotel whose staff were rude and off-hand and whose standards were so poor.
