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BEST WESTERN Hotel de France – reviews, photos

3.0 of 5
19, place Bernard, 01000 Bourg-en-Bresse, France
Hotel amenities
BEST WESTERN Hotel de France
3.5 of 5 stars 45 Reviews
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45 reviews from our community

    Trip type
Traveller rating
    6
    20
    12
    5
    2
Date Rating
Monza, Italy
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
“Great hotel, bad experience”
4 of 5 stars Reviewed 3 November 2011

I want to begin by saying, I like to give honest, detailed reviews on all of the places I visit, and was initially not going to review this hotel...but decided I would.

The hotel was beautiful in a nice square in Bourg-en-Bresse. It was formal inside, and the staff were very polite. We arrived at midnight and were desperate to get to our rooms. I had a room on my own, and was extremely pleased to find a huge double bed in my room, with ensuite, mini bar, tv and air conditioning. The windows looked out over the square and the church nearby. The bed was very comfortable and the room was extremely big and spacious. There was also a table and chairs in the room and a cupboard for your clothes. Breakfast was plentyful, with croissants, boiled eggs, scrambled eggs, bacon, cheeses, spreads, bread, cereals, coffee and tea.

This is where it gets kinda creepy.... After sleeping for almost 2 hours, I woke to the sound of myself screaming...I felt like my body was posessed and I had no control over my actions or words. When I finally managed to come through, I saw something race past the end of my bed. I slowly got up to look inside the bathroom to see if someone was in there, but there was noone there. My windows were closed so, I didn't think someone had come into my room through the window. I turned on all the lights in the room, and looked everywhere, even in the cupboard..but there was no one in the room. I went back to bed, and lay with the lights on for some time before I began to hear a knocking sound coming from the cupboard. I knew the floorboards creaked, so tried to let it pass...but it just got louder. I picked up my phone and called my mum...on the other side of the world. I made her stay on the phone to me until i got out of the room, which at this point was so freezing cold, and it felt like there was someone else in the room with me. When I went down to the 24 hour reception office, they were very friendly and even offered to change my room. At this stage it was almost morning...so I stayed in the lobby until the sun came up until i could pack my things, and check out. I had friends in two other rooms at the same hotel and neither of them had any problems here.
Would I stay here again....based on the quality of service available..yes....but due to my ghostly experience, unfortunately I will not stay here again.

Room Tip: dont go into room 351!!!!!
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  • Stayed October 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gothenburg Sweden
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Good Hotel”
4 of 5 stars Reviewed 26 October 2011

Nice receptionist was very helpful. Very good breakfast. Central location.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Anders004 about BEST WESTERN Hotel de France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“'Pleasant stop along the way'”
4 of 5 stars Reviewed 15 September 2011

Travelling from Paris to Nice we decided to stop in Bourg-en-Bresse for the first night and stay at the Best Western Hotel de France. After flying into Paris and driving for a few hours this made perfect sense. Located right in the centre of town. Very nice Hotel with a privately owned restaurant onsite - Place Bernard, which was very convenient. Dinner was very good and service excellent. Rooms are large and very traditional in style. Beds comfortable, Bathrooms clean and bright. Parking in front of the Hotel. Did not have breakfast as we left quite early in the morning. Would not hesitate to stay here again. Pleasant first stop along the way.

  • Stayed June 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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Ask Oceanrice1 about BEST WESTERN Hotel de France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich, Germany
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
“good hotel”
3 of 5 stars Reviewed 5 May 2011

We stayed only one night for a stop-over. We booked two double rooms as family rooms were not available, The hotel is in the town centre, very easy to reach from the motorway. The rooms are large and confortable with lovely furniture, fridge, flat screen tv. Staff at the reception very friendly and helpfull. Parking is available in the hotel garage for € 8, in alternative there is a public parking just outside the hotel. A good quality breakfast buffet is served for € 13. As we checked-in late in the evening we had dinner at Place Bernard restaurant. Quite expensive but very good food. Staff in the reastaurant very friendly, they love talking with restaurant guests. Overall a good hotel.

  • Stayed April 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask egenan about BEST WESTERN Hotel de France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Senior Contributor
27 reviews 27 reviews
Reviews in 19 cities Reviews in 19 cities
22 helpful votes 22 helpful votes
“Reasonably priced; good rooms”
4 of 5 stars Reviewed 29 September 2010

I ended up going to the Hotel de France when my original hotel ended up bankrupt and closed (!), and was pleased with the change. Rooms are large-ish - plenty of mirrors, plenty of towels (but no shower curtain if that is something that bothers you). Front desk was lovely on checking in. Downside was the price of the breakfast at 14 Euros a persoon...but just eat elsewhere...

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florence LABAQUERE, Manager at BEST WESTERN Hotel de France, responded to this review
30 October 2010
Merci de votre avis et de la satisfaction exprimée. L'équipe de Best Western Hotel de France se réjouit que votre séjour ait répondu à vos attentes.
Désolée que le prix de notre petit déjeuner buffet - 13 € - vous soit apparu trop élevé. Nous privilégeons les produits frais régionaux mais rechercherons des améliorations ou des prestations supplémentaires.
J'espère que la mise en place de l'écolabel vous satisfera lors votre prochaine visite.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Hotel de France

  • Best Western De France
  • Best Western Bourg-En-Bresse
  • Bourg-En-Bresse Best Western
Address: 19, place Bernard, 01000 Bourg-en-Bresse, France
Price range (per night):* INR5,740 - 12,818

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BEST WESTERN Hotel de France
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