We booked a room through booking.com the day before we were due to arrive, and booked the hotel specifically because of the photographs advertised on the website. On arrival, we were welcomed in by the chef (who was very accommodating but clearly didn't really know what she was doing or what to do with us in the owner's absence). We were shown to a room which was not the one we had booked, and it was already occupied as there was a suitcase in the room already. At this point, we stood on the staircase for 10 minutes whilst the chef tried to contact the owner via her mobile phone. Bearing in mind that we had been travelling for about 6 hours, this was not the perfect welcome! We returned downstairs and at this point suggested to the chef that she provide us with a complimentary glass of wine whilst she continued to contact the owner! After a further 10 minutes of standing around we were finally ushered to the bar where we were (rather begrudgingly) provided with a glass of wine.

After another 10 minutes, the owner returned. His first words to us (in French - luckily my wife is fluent in French) were "what is your problem?"!! We explained that we had made a booking, had arrived half an hour earlier and still had no room! There followed a fairly lengthy discussion between my wife and the owner, and even though I do not understand a huge amount of French, I could hear the aggression in his voice, and could also tell that my wife was close to tears. I went outside to avoid saying something I might have later regretted, and after a further 20 minutes everything was sorted. I later found out that this was due to my wife saying "let's just start again" - to which the owner agreed. He is an extremely unpleasant man, but, that said, the hotel itself is lovely. Our room (which was the 'Black and White' room was fantastic, and the bed was perfect. There is complementary wi-fi, and a bath and walk-in shower. The carpet was peculiar - a hard fabric I have never come across before, but the room was extremely pleasant. A note of caution to anyone staying: because of the cobbled streets surrounding the hotel, the noise from the tyres of cars travelling around is enormous! We had the windows open during the night, but were woken frequently by the noise!

I would certainly recommend this hotel for its decor, but I sincerely hope I never have to meet the obnoxious owner EVER again!

On a recent wine buying trip to the vineyards of Burgundy we stopped here for one night with our 3 month baby.

The owners could not have been more friendly and welcoming, thoughtfully providing us with a cot which we had not requested. We were in the spacious yellow room which was elegantly decorated and beautifully lit with ERCO lighting systems in both the bedroom and the bathroom. We had to laugh when we remembered the review from a guest who said the hotel used IKEA furnishings.

The hotel is well located just a couple of blocks from the centre and has free parking on the street outside.

In the evening we ate in the restaurant with which we were very impressive. The menu and cooking here is tasteful and well executed. There's a very large selection of wines. The wines by the glass were good with a much more generous serving than the other wine bars we have been to in Beaune. The breakfast was also good, in particular a tantalising seasonal fruit salad which had a asian twist.

It was not entirely obvious from the web site but the restaurant, SPA and hotel are in the same building. They have different addresses as they have entrances on different sides of the building.

For us we felt that the entire experience had been designed just for us, a tasteful hotel with a great restaurant in a good location with friendly staff. What more could you ask for? We would have stayed a second night but alas it was full.

The hotel is well located, within the walls of the city.

We stayed in the yellow room for one night just passing through Beaune. Unless you have mobility problems, that won't be a problem but be minded that there is a rather steep starecase to get to the rooms. The yellow room is on the second floor and we've been helped with our lugages on our arrival.

The room was large and we found it well decorated, with design furniture.

The bathroom was huge, equiped with a large shower and a separate bath, lit in an artistic way.

Breakfast was very good, in the restaurant premices. The service was helful and charming at the breakfast.

There is nothing we did not like about this hotel.

What makes this hotel different in addition to rooms sizes and decoration is it almost looks like a bed and breakfast : there is no counter, it feels like it is family run by people who care, and we felt a bit at home.

We would go again without hesitation.

Via mokis in Beaune is quite different. The Michelin Guide describes it as a restaurant with rooms. This is our second visit, and both rooms (Lyu and Noir) have been great. The staff very helpful. The dinner was excellent. Highly recommended for accommodations as well as dining. You might want to avoid the red room- lots of stairs & lower ceilings.