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Hotel de la Cite – reviews, photos

3.0 of 5
Place Vauban | BP 77, 35412 Saint-Malo, France
Hotel amenities
Hotel de la Cite
Ranked #49 of 80 hotels in Saint-Malo
3.5 of 5 stars 27 Reviews
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27 reviews from our community

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Traveller rating
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    10
    6
    5
    1
Date Rating
Hove, Brighton.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Nice room but just a place to stay”
2 of 5 stars Reviewed 16 August 2008

This hotel is hard to review. Although down a quiet street it is in a very good location. The room was very good, very nice shower room. The thing about this hotel is that it just feels like a place to stay and nothing else. It has a much higher star rating than other hotels as the quality of the rooms is very good, but I just felt it lacked character. Im not saying you shouldnt stay there but even though the room was nice I personally wouldnt stay there again. Its down a quiet street, although thats not a major problem as it is very central a big plus. I didnt like the reception area, there was no nice bar or food area at the front, only serves breakfast...hotels in the square near by might not be quite as nice like Chateubriand, but that hotel has more character and there seems to be a lot more happening there. Its also a lot cheaper. You pay more for Cite because of the rooms but I would prefer somewhere where you see people walking by, or where you have a terrace out the front or at least a restaurtant at the front of the hotel, just to give it more character. They also tried to charge me extra for the room when I went to leave even though i had paid fully upfront, they basically undercharged me and there was a balance showing. They then tried to say I had just paid I had paidf over 95% of the amount so that was hardly a deposit! I refused to pay and they seemed ok about it, but now Im going to have to keep a close eye on my cc. They also didnt provide proper tea and coffee making facilities, I had to ask for it and they didnt seem that happy and then wouldnt provide milk..Overall it is a nice hotel in the rooms and a very good location so dont hesitate to book if you want. The people were friendly. I just felt it lacked character and it felt isolated. Also someone mentioned it was a 4*...its definately not a 4 star hotel. I also wouldnt bother with getting breakfast there, its expensive and theres a lovely square near by with places with terraces outside etc.

  • Stayed August 2008
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Wales
1 review
2 helpful votes 2 helpful votes
“Decent”
3 of 5 stars Reviewed 12 November 2006
2
people found this review helpful

The reviews that I have read about his hotel had it rated as 4 stars. What has driven me to write this review is to try to present as honest and accurate a picture of my stay there for the benefit of my fellow travellers.

Having arrived after a longish journey and in the evening, I looked forward to finally being able to put down my bags and explore the famous walled city before it got too late to do so.

The outside facade of the hotel was nice enough and the reception area was clean and bright. The room was comfortable and adequate. It had a large-ish bathroom but the advertised air-conditioning didn't seem to be working that night. The breakfast seemed extortionately expensive (in my book anyway).

A little way down the road was a hotel rated at 3 stars but appeared much more welcoming.

In a nutshell, decent but could do better.

  • Stayed October 2006
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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england
1 review
6 helpful votes 6 helpful votes
“hated the parking”
4 of 5 stars Reviewed 15 August 2006
6
people found this review helpful

We were very pleased with the hotel and the breakfast was lovely .When we booked we were told there was limited parking facilities, not only was the parking limited but we had to pay an hourly rate which meant if you wanted to leave your car there all day it worked out at nearly 20 euro's a day. My husband asked at reception if we needed to pay on a Sunday and was assured it was free parking on a Sunday,------- guess what we found a parking ticket on our windscreen for 1 1 euro's. We would never go and stay at the de la cite again which is a shame as it is a lovely hotel in a prime spot for the beach and for all the wonderful cites of ST Malo but if they had have told us about the parking I don't think we would have gone, and driving through to the hotel was quite hairy also there are so many people walking around i didn't feel it was a safe place to be driving.

  • Liked — breakfast
  • Disliked — noise from the pubs
  • Tips/Secrets — dont take a car
  • Stayed August 2006, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask jesusrose about Hotel de la Cite
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Farmington, Connecticut
Top Contributor
55 reviews 55 reviews
Reviews in 37 cities Reviews in 37 cities
69 helpful votes 69 helpful votes
“super hotel in st malo”
4 of 5 stars Reviewed 15 April 2006
7
people found this review helpful

i have stayed in the hotel de la cité several times now and have never had a complaint. it is charming and clean, with a typical breakfast, adequate rooms and comfortable facilities. its location right near the entrance of the town is convenient. it overlooks the ramparts and some rooms have an ocean view. check out the irish pub that is right across the street.

the staff has always been helpful in giving directions for shopping and, on one occasion, helping me find the open pharmacy for an emergency presecription. i am always happy to go back to st malo and look forward to my stay there again this june.

  • Stayed June 2005
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask travelfreak53 about Hotel de la Cite
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Rennes, France
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Déçus”
3 of 5 stars Reviewed 1 January 2012
Google Translation

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel de la Cite

  • De La Cite Hotel
Address: Place Vauban | BP 77, 35412 Saint-Malo, France
Price range (per night):* INR5,684 - 9,251

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