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Hotel du Palais – reviews, photos

2.0 of 5
8 rue Toullier, 35400 Saint-Malo, France
Hotel amenities
Hotel du Palais
Ranked #47 of 80 hotels in Saint-Malo
3.5 of 5 stars 37 Reviews
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37 reviews from our community

    Trip type
Traveller rating
    5
    19
    4
    5
    4
Date Rating
Toronto Canada
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Great spot and quiet”
4 of 5 stars Reviewed 21 September 2011

Spent a night here because the other hotel had confused our reservation...all and all I really liked it here. Quiet,, clean and nice. Small room but that is the same as everywhere else here. They had a small bar by the reception and a small breakfast area as well. It is situated close to the church in the middle of town and a very short distance to shops and dining places. I have stayed in three different hotels in St Malo...and recommend this to be the first place I would go to again.

Room Tip: All the rooms seemed the same...but all are small, but clean and quiet
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  • Stayed September 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Country Victoria, Australia
Top Contributor
88 reviews 88 reviews
Reviews in 63 cities Reviews in 63 cities
55 helpful votes 55 helpful votes
“The largest two star room we found at the end of three weeks in France”
4 of 5 stars Reviewed 23 October 2010

We selected this hotel at random from a brochure given out by the Tourist Bureau, and were pleasantly surprised, certainly the largest, value for money hotel room we had found during our French holiday. Located inside the old city, our room at the front of the hotel overlooked a large cobbled square, not far from the cathedral. The room was light and spacious, nicely decorated and colour co-ordinated decor in golds and green. Very clean, with clean carpets (which too many hotels the world over neglect). Towels were fluffy and bed linen of good quality. The Breakfast Room and reception area were of modern decor and looked recently refurbished. Breakfast at Euro7 was adequate; cereals, yoghurts, cheese, bread, pastries, juice. Madame and staff at reception were cheerful and pleasant always, though with limited English.

  • Stayed October 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Scotland
Top Contributor
58 reviews 58 reviews
Reviews in 45 cities Reviews in 45 cities
173 helpful votes 173 helpful votes
“Basic comfort”
4 of 5 stars Reviewed 8 October 2009
1
person found this review helpful

The Hotel du Palais has all you need for a comfortable short stay, assuming you are not going to be spending a lot of time in the room.
The rooms are small, very clean
The lift is claustrophobically small but the stairs are perfectly accessible.
We were greeted most pleasantly by all the staff we encountered
The location is good.

Parking is a nightmare intramuros, but the hotel sells reasonably priced parking vouchers which allow you 24-hour access to the carparks just outside the walls. It is not far to walk.
Breakfast was good.
Internet was fast and easy to access (take your own laptop.)

  • Stayed September 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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Surrey
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Conveniently located, reasonable priced hotel”
3 of 5 stars Reviewed 7 June 2009

We chose this hotel principally for its location within the 'intra muros' part of St Malo. From this perspective, the hotel was a good choice. Right in the centre of the walled city, within walking distance of the beach, city walls and cathedral..Plenty of restaurants, cafes and bars nearby. Although no hotel car park, we managed to find a spot outside the front entrance which is free in the early evening until about 9.15am.
The hotel was closed on our arrival - a notice displayed on the door stated a return by 7.00pm and giving a telephone number to ring. This worked fine, and we were given the code to the back door and told where our key was and where the room was located. This was all conducted in french so if you don't have the language you'll need to wait until 7.00pm when the front door was open.
We had a triple room on the top floor (described as the troisieme etage, but in reality the fourth floor). The final set of steps were very narrow and not for the unfit. The lift was quite small and could not fit two adults, a teenager plus overnight bags all in one go. Our room overlooked the roof tops of the walled city - very romantic until we heard the bells (from the nearby cathedral) and the seagulls who had taken up residency outside the window. This, together with the rather noisy lift, meant a fairly sleepless night had by all three of us. Our room, a triple, was small but clean and adequate. The en suite bathroom had a small size bath located under the eaves. This meant that it was not possible to stand up in the bath or use the shower in any way other than sitting or kneeling . It was also very small, so someone of 'traditional build' like my husband had difficulty fitting himself in it. That said, the bathroom was clean and we had plenty of good sized bath towels.
We wold recommend this hotel for a short stay as its location is excellent.

  • Stayed May 2009, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Kent, UK
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
31 helpful votes 31 helpful votes
“Great location. Parking a nightmare.”
2 of 5 stars Reviewed 5 August 2006
1
person found this review helpful

This hotel is in a great location in the old walled town. The rooms are clean and well serviced but small. You are only a minute or two from all the attractions of the town. We went out for breakfast each day and ate well in a selection of local restaurants. The big disadvantage of this hotel is its lack of parking. You can park outside of the walled town and walk to the hotel - 10/15 minutes - or you can try to find on street parking. In the Summer this can be very difficult and costs 2 euros an hour. The streets are also very narrow and our car was damaged while parked outside the hotel on our first night. Our repair bill will be more than the cost of our stay in St Malo! So this is a great place to stay in that you are at the centre of everything but a car is a disadvantage here.

  • Liked — Central location.
  • Disliked — Lack of parking.
  • Tips/Secrets — Leave you car.
  • Stayed August 2006, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Hotel du Palais

  • Du Palais Hotel
Address: 8 rue Toullier, 35400 Saint-Malo, France
Price range (per night):* INR5,684 - 6,688

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