This hotel was fine but nothing special. It was right next to a spa, but the services were very expensive so I didn't use them. The front desk staff was friendly and most of them spoke English when necessary. The lobby is bright and cheerful and the bar is open until 11:30 p.m. (I think.) The breakfast was a buffet/continental....many choices but nothing hearty like eggs. The breakfast buffet was served in the restaurant, so I'm sure you could have ordered something if you wanted. The breakfast was E12 per person, and didn't seem worth it to me, so we ended up going to the Monoprix (a store in town) and getting breakfast food to bring back. Overall it was a fine stay.

We stayed for one night travelling back from the south of France. Recommended by the tourist office in Vichy as we wanted a three star central hotel with its own parking. Given a room on the top floor - garden view - in reality the car park - where we found the loo had a leak onto the floor, the bath was chipped, cigarette burn in the bedspread, chipped panels on the (very dated) room fittings and pillows like rocks. Nowhere near a three star, but we were too tired to complain on arrival. Given a discount the next morning, but altogether a bad experience. Vichy itself looked lovely and well worth a stopover, but not here!

The normal Novotel standard of a reasonable but unexciting room in a fairly modern block. Food in the restaurant was above average. Has a small outdoor pool. Location is good for the town and the spa.