I went to this expensive hotel for 3 days specifically to watch the 9/11 commemoration ceremonies on a good tv. Big mistake. The only English channel, BBC News, jumped around and zoned out constantly for the entire 3 days. There would be periods of up to an hour when it would be ok, but not many. I complained constantly, and the staff were totally indifferent, saying it was the satellite’s fault not theirs. They even implied many times it might be my imagination. In the end it turned out to be an adjustment required at the hotel’s receiver. I demanded two free nights and eventually got one. I considered myself lucky and fled. I’ve stayed at many Ibis hotels, but never again this one. Incredibly arrogant and rigid staff. No manager at the hotel during my stay.
- Ibis Clermont Ferrand
