The P&V Haguna has a mix of studios and apartments. Even though there were only two of us we booked an apartment for four. We preferred the separate bedroom and extra space. We were disappointed with the standard of our room and the way that P&V operates.
The apartment was not particularly clean or well looked after. There is a separate bathroom and toilet which sounds great - the only problem is that the kitchen is situated between the two. With no handbasin in the toilet you have to walk through the kitchen area - well you get the picture.
Whilst we were there - a few rooms were let to young single sex groups. They enjoyed themselves without caring about the noise they made.
P&V charge extra for just about anything you can think of. The in-room safe and parking you expect - but 9 euros for each additional towel pack over and above the one bath and hand towel you are given on arrival?
There are good points. There's the staff (even if they are only there until 1900) and a great little bakery in the St Charles shopping are about 200m away.
Pierre & Vacances Residence - Haguna reviews
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Pierre & Vacances Residence - Haguna – reviews, photos
17 avenue de la Reine Victoria, 64200 Biarritz, France
Hotel amenities
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Abertillery, United Kingdom
Senior Contributor
“Not as good as it looks”
1
person found this review helpful
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Stayed June 2010, travelled as a couple
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pv_customer_liaison, Guest Relations Manager at Pierre & Vacances Residence - Haguna, responded to this review
2 December 2010
Many thanks for taking the time to post a review following your stay at the Pierre & Vacances Haguna residences. I am sorry to hear that you felt the cleanliness in your allocated apartment was not up to the standards we expect. Cleanliness is important to us and as such, I can confirm your review has been passed onto Management of the Residence for further investigation. For future customers, room layouts, facilities and additional charges are listed on each of the property pages for customers to estimate the best room and overall cost of their holiday before booking with us. Lastly, we apologies for the level of noise in the residence, again this has been passed onto our on-site Management team for further investigation. Many thanks for taking the time to post a review. I can assure you we find every piece of feedback useful! We hope that you will choose to stay with us again soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton
Contributor
“Another Great Place for the Rugby Supporter!”
Basic, clean, well positioned and a great price. Sums it up really, we stayed when Gloucester played Biarritz and we will be back. (in the sunshine hopefully).
- Liked — Position/location
- Disliked — Shower/bathroom
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Stayed January 2009, travelled with friends
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A Hotels.com Traveller
“MUY BIÉN SITUADO”
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A Hotels.com Traveller
“Pierre et vacances biarritz”
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A Hotels.com Traveller
“Close to beach”
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Additional Information about Pierre & Vacances Residence - Haguna
17 avenue de la Reine Victoria, 64200 Biarritz, France
Price range (per night):*
INR5,502 - 10,338
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