The location is excellent and the hotel is close to central Bordeaux. We found La Maison du Lierre to be adequate but not really a 2 star hotel. It is run more like a B&B. The rooms are very small. There is no lift and it is a strain to carry heavy bags up to the third floor bedrooms. Free Wifi is advertised but it was very patchy. There are difficulties in accessing the hotel which is closed during the extended lunch break as a door code is required and the management seem unwilling to give this to guests beforehand. The receptionist suggested that we call the hotel the morning of our arrival to be given the door code, notwithstanding the fact we had an early morning flight and this was impossible. The breakfast room is pleasant and a good breakfast was provided. It was a little disconcerting that the person serving breakfast was also the receptionist and there were times when guests decided to take matters into their own hands and help themselves to breakfast from the kitchen when the receptionist was gone for a fairly long time. Parking in the street or nearby was impossible and we were forced to drop off luggage and park our car some distance away in a very expensive underground car park. Despite all of this we enjoyed our two nights at Maison du Lierre largely due to the fact that it was such a good location close to restaurants, sites of interest and shopping.

We did not stay in this hotel by choice- we were booked into it by contacts in France. Having read the reviews, we were dreading staying there. However, previous reviewers seem to have unreal expectations of a two star hotel. We found the Maison du Lierre to be basic, but clean and friendly. Breakfast was adequate and the location was excellent. Not for the unfit - we had to lug our suitcase up several flights of stairs. Not for those who really like their comfort, but certainly not as bad as painted!

I'm not the kind of person who complains easily about anything, but I had a terrible experience in this hotel.
The day that I arrived i checked in the hotel at 13.30 I got the key of my room and when I got in the room, that wasn't clean. The sheets of the person who slept the night before were still there. I thought (this things happen) When I explained in reception the situation they decided to prioritize the cleaning of my room. When I was about to leave the hotel, to have a walk while they were cleaning, the room service guy came to me and started to ask me who I thought I was to give him the priorities of his job.
The check in time in that hotel is 16.00 but I was never aware of that. I got an email confirmation where they asked my what was the expected hour of my arrival, but it didn't mention the checking time. Following this incident: my room wasn't clean in the following day. The lights in the toilet didn't work, and even if I asked them to fix them, they only fixed the night before I was leaving.
The day of my departure the same room service guy came at 11.00 and asked me to leave my room and he said I had 10 min to do so.
As a reward of all those incidents I got a free breakfast what was a good gesture. But honestly someone should teach the staff of that hotel lots about customer service.

nice small hotel in french style. WIFI NOT for free and a very small breakfast. Overall is a very nice place, do not pay more for breakfast! room are clean, romantic but are all on a tiny street, so no nice view.