HOTEL ALTON Bordeaux
This hotel is rated as Three stars.
There were holes in the sheets.
There is no automatic corridor lighting. For old or handicapped visitors this is a dangerous place.No real coffee at breakfast only instant. Horrible bedding. Old blankets.
Terribly overpriced.

Hotel management told us upon check-in that breakfast was included in our rate, which was substantiated by our initial purchase agreement. We even called them from our room to confirm this before we headed down for breakfast the next morning. Then upon check-in they went ahead and charged us for the breakfast. We disputed with them and the management were awful, typical French inefficient and incompetent managers. We plan to dispute the charge. The rooms were also pretty dreadful, with stained sheets and pillows and dead insects all throughout our room. The hotel is very far from the city center and you are better off for the price getting a hotel closer to city center. I will never stay at an Alton hotel every again.

My family and I recently stayed a few nights in this hotel as part of a European holiday and found it did not live up to its claims and was very disappointing. We stayed in the “Executive Room” which was very plain and sparse and smelly. (Photos att.) I was horrified to find our fresh towels for the day were stored in the bidet ready usage as required. The main light in the room was blown, on three separate occasions I asked for a new light globe on the third occasion I took it out myself and took it to the reception and very politely told them if they were busy I could change it myself. No light globe arrived during our stay and two bed lights was our total amount if illumination. Hot water in the shower was also in short supply we timed the hot water for the shower in our room which stopped after 6 minutes. This gave us less than two minutes per person which is nearly impossible. The pillows for the beds were so slim we had to place the bath mat under them to try and give them some height. Hot breakfast consisted of some sliced frankfurts. Staff in general were dismissive and blunt. This is one hotel I sadly cannot recommend to fellow travellers.

Stayed for week on first trip to Bordeaux. Hotel is of budget standard but comfortable. Would only recommend if rate comparable with other 2* hotels, albeit fairly comfortable. .Room large , but much space wasted with sink unit , hob and a microwave which had seen little frequent use. However, cupboards completely empty without any crockery nor even a kettle and so just unnecessary. Room not as depicted in captions seen beforehand. Staff friendly and helpful. Breakfast ok with an acceptable help yourself buffet. Lighting in corridors a problem as quickly went off en route to room. Fairly tired hotel which had seen better days but still had enjoyable stay. Able to get to hotel by catching Bus 1 which will be waiting outside airport on arrival, and then changing to tram at "Merignac Lychees " stop. Tram then stops outside hotel at "St Augustin " stop. Journey will take 30 mins and cost 1.40 eu. Tickets are valid for hour on both tram and bus for 1 hour. Driver on bus has ticket supply. Taxi will take 10 mins and charge up to 30eu. Hotel Alton is popular with overnight coaches and found breakfast time popular in the half hour before they leave. Food disappears very quickly too, and probably a few extra rolls etc for the birds so get down early if parked outside previous night. St Emillion and Arcachon are both good day excursions by train from Gare St Jean. Easy to reach anywhere in city on foot or by using public transport. Hotel is 2km plus out which means 30 min walk or 10 mins on tram (with no more than 10 min wait). The Meriadeck Centre is only a shorter trip away. Here they have a good Flunch chain restaurant where you can have the best value meals in Bordeaux. Difficult to see anyone not enjoying this city.