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Mercure Bordeaux Cite Mondiale Centre de Congres – reviews, photos

4.0 of 5
18 Parvis des Chartrons, 33063 Bordeaux, France
Hotel amenities
Mercure Bordeaux Cite Mondiale Centre de Congres
Ranked #37 of 114 hotels in Bordeaux
3.5 of 5 stars 111 Reviews
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111 reviews from our community

    Trip type
Traveller rating
    10
    57
    30
    13
    1
Date Rating
Posted by an Accorhotels.com traveller
Trollhattan, Sweden
1 review
1 helpful vote 1 helpful vote
“All satisfaction except receipt.”
4 of 5 stars Reviewed 2 November 2011
1
person found this review helpful

Everything was very good except that it was completely impossible to get the receipt correctly written. The problem was thatme and my wife had the room as double occupancy for 7 nights but I wanted to know what would the price be if I stayed alone (i.e. single occupancy) without breakfast. I have still not got any correct receipt. I need this for my payment from my company to verify single prce.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
Senior Contributor
34 reviews 34 reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
“Nice place to stay in Bordeaux”
5 of 5 stars Reviewed 31 October 2011

Hotel is brand new, room are nice, location is fine.
Restaurant is good.
Good stay

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Thierry_Paris14 about Mercure Bordeaux Cite Mondiale Centre de Congres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry
1 review
“3 day Business Trip”
3 of 5 stars Reviewed 31 October 2011

Okay hotel. Great location but service left a lot to be desired.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask NYCNovice about Mercure Bordeaux Cite Mondiale Centre de Congres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Trollhattan, Sweden
1 review
“Price change !!!”
3 of 5 stars Reviewed 31 October 2011

My booking F6B-0KB3 for 4 nights was 436.40 Euro without breakfast but I was forced to pay 500.40 Euro including breakfast even if I did'nt eat. I had an conversation and showed my booking but anyway the argueed and said that was'nt "valid"?????
However, I was in hurry for my flight so I had to leave and did'nt have time to arguee...... disapointed.... I've stayed at hotel 70-80 nights per year for 8 years now and this is the first time this type of discussion happened.....so I will continue stay at Mariott or some of the others chains instead of using A-club hotels...

  • Stayed October 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Arromanches
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“disapointing stay in Bordeaux !!!!!”
3 of 5 stars Reviewed 28 September 2011

perfect location , amazing terrace .But breakfast had very poor choice, coffee cold , no fried eggs , croissant not daily ;
pillow and bedlinen smelling tabacco , shower door broken .
This hotel is not 4 stars, just 2 , regarding facilities , bedroom and breakfast .

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask mordenArromanches about Mercure Bordeaux Cite Mondiale Centre de Congres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THOMAS OLIVIER, Directeur général at Mercure Bordeaux Cite Mondiale Centre de Congres, responded to this review
27 October 2011
Thank you for your comments and want to bring some clarification.
At breakfast, the eggs are fried on request, croissants baked on premises daily. On coffee, the staff must now offer hot coffee, of course.
Our technical department has been notified to repair the shower door.
Please accept our apologies for bedding that smelled like smoke: some clients do not respect the word no smoking
We point out also that our hotel is a 3 star hotel and not 4 stars for now
Best regards
Olivier THOMAS
Manager
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Additional Information about Mercure Bordeaux Cite Mondiale Centre de Congres

18 Parvis des Chartrons, 33063 Bordeaux, France
Price range (per night):* INR6,336 - 10,393

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