From the outset, this hotel was not welcoming as a surly young lady checked us in without a smile. The dining area, an unattractive room which is part of the lobby was empty except for a table of well-fed gentlemen in suits who turned out to be hotel's owners and guests. the one waitress on duty was busy opening bottles of expensive wine for them to taste and completely ignored us. When she finally came over, she threw the cutlery on the table. The main course and the dessert were grudgingly dumped in front of us in the same fashion. But the real problems started the next morning: A notice in the elevator advertised a breakfast for 7 euros -- reduced from 8 euros served in the bar. My parents sat in the bar but were ignored by the same girl who served us the night before. As the breakfast buffet was set out a few feet from them at the 'dining area' -- which was in no way was marked or discernible as a separate room, they went in and had the two croissants and coffee that formed part the 7 euro deal. At checkout, we first discovered we had been charged an extra 5 euros for a glass of wine which had been actually included with one of the dinners. The girl at the desk had also been the waitress from the night before and knew what we had chosen from the menu. We then had driven off and while rechecking the bill in the car, found that we had been charged 14 euros for the two breakfasts of coffee and croissants! When I returned to have the mistake rectified, the check out girl screamed at me that my parents had eaten in the dining room and therefore had to pay the 'full rate'. Breakfast had been self service, nothing had been set up in the bar, just a few feet from the dining 'area' and my parents had limited their breakfast choices to the cheaper options foregoing the bacon, eggs and other dishes that had been on offer. I believe that the breakfast arrangements are set up to trap guests and rip them off. Above all, the attitude of this hotel staff member was atrocious. I would advise travellers to 'Évitez ce repaire de voleurs'!