We recently spent 3 nights at the Grand Hotel Francais in Bordeaux.
It is a lovely hotel, very well located for shopping and all the sights of Bordeaux, and has a nice setting for breakfast.
Staff are helpful & friendly.
The one disappointment was probably of our making - we had booked the basic room for our stay and, simply stated, it was too small for 2 adults with luggage. Had we known in advance, we would have opted for something a little better and our expereice would have been much improved.
Would happiliy recommend this hotel to anyone visiting Bordeaux - just don't opt for "basic".

Stayed there with my wife. Location is excellent, downtown Bordeaux but pricey for the value you get. Rooms are outdated, and charmless. Despite of the nice building everything else seems cheap, decoration is ok. On the brighter side, bed was comfortable and surroundings were ok.

just like other euro hotel, the room is small. but, it is clean. the location is very good, we can walk to tour center and restauants and riverside. however, we are asked to pay for the breakfast which is included in our room rate. they ask us to show the paper to prove our room rate inicludes breakfast. they said the room rate doesn't include the breakfast most of the time. they are lying. on best western websit, the room rate includes breakfast all the time. also, they should have all our booking information in their computer system. there is no way they don't know we paid for the room & breakfast. I guess they just want to make more money on us since we paid for special offer which is almost 30% discount. So, be very careful and always have the booking information w/you untill finishing check-out procedure

I recently stayed at the BW Grand Hotel Francais in the middle of the shopping district in Bordeaux. The location cannot be beat and it is one street away from the tram in the midst of the pedestrian shopping district. The hotel was charming and well-appointed. The room was modern, newly renovated, and clean. It was a tiny room, but we didn't need much space as we were out shopping and enjoying the nightlife. The room was a real bargain, too. Breakfast came with the room and looked delicious, but we had to leave early to catch the train and didn't have time to try it. I would definitely stay here again!