Where do I start- first we had to change rooms 3 times. the first room was so how do I say it- skanky. The second room was an apartment (we upgraded) and the bed broke so we moved again. The second room was okay, modern but it was not clean to my standards as there was hair all over the sofa. The third room was a joke- not Tv or internet working, light in the hall broken, no light in the kitchn area, stained sofa, wires coming out of walls, hard pillows more like pieces of foam. When we complained was told to come back the next day and speak to the manager. No attempt was made to fix anything. To top it all off the bleached blonde haired manager was the rudest person I have ever encountered in my whole life. When I stated what problems we had she leaned in to me in a really threatening way and told me that "you are all that is wrong here". I wa gob smacked! Another guest stopped me outside to express their empathy and shock that I had been spoken to in this way. AVOID LIKE THE PLAGUE!
- Le 21eme Hotel
- Le 21eme Strasbourg
