I stayed two nights at this hotel with a friend as we were in town for the 2011 Christmas Market.

(-)
First, which was not a big issue for us but might be for others, the hotel website lists that they have parking facilities. The parking is in fact in a separate parking garage a few minutes away. The walk is quick and it's not a huge deal, but if you're travelling with kids it might be somewhat unpractical.

Second, the bed was a nightmare. Super squeaky, kept me up most of the first night. By the second night I was used to it, however, so slept fine. The rooms are small, as other people have pointed out, but for us that was not an issue as we anyway didn't go there to spend time in a hotel room.

The breakfast buffet is not brilliant. It has very limited choice, but if you're not fussy you'll be able to secure a good foundation for the day. The fresh-squeeze orange juice machine seemed to be a hit with the kids.

They were experiencing some issues with the elevator on our first night there. Again, we're young and in good shape, so walking four flights of stairs was no drama, but with kids or elderly it wouldn't be a huge hit. It was only that one time, however, so might not be a recurring issue.

(+)
The location is absolutely brilliant, you're literally right across the bridge from the old town making it very easy to take it all in.

The staff were very nice and helpful. I called in advance to let them know we'd be late for check-in, and that might just have been the friendliest phone call I've ever had with a hotel employee. Definitely a plus for this place.

It's not pricey. We were very, very late to book, and in any other hotel the weekend would've cost us an arm and a leg. So all in all, for the price and the late notice I'm pretty happy with the choice.

I travelled in December on a business trip (EU Parliament plenary session) and got a "business room".

On the POSITIVE side: tidy, a good smell in the rooms, little but renovated bathroom, wide TV screen, tea and water boiler in the room.
On the NEGATIVE side: old bed with apparently old materass (it made funny noises!), rooms are little and breakfast is relatively poor in quantity and choice.

Awful value for money during the EU parliament plenaries weeks (around 200 euros per night, with breakfast). Also, very far from the EU institutions area. Very convenient for visiting the city centre and close to the train station.

A great hotel in a great location. Close to the main train station. Easy to walk to all parts of the city. Rooms are on the small side but they are comfortable. The only negative is that it can be quite noisy if your room is facing the street, as you can hear people late at night who are drunk. Free wi-fi provided. Prices are reasonable and offers good value for money. I would be very happy to stay there again.

The hotel is over all nice with friendly people. I was unfortunate to have a room on the top floor with a slanted ceiling which made getting in and out of one side of the bed very difficult to do without bumping your head. I had booked a superior room and it was spacious for Europe. Also important for others to know, the bathroom did not have a tub, just a shower. The breakfast is pretty expensive (16 euro) for what it is (scrambled eggs, cold cuts, bread, and juices), but there is a bakery just on the corner. Location is within walking distance of the city center and right by the train station, convenient if this is your mode of transportation. During the Christmas market season it is very over priced.