Firstly I have to say we booked this hotel mainly because we had enough priority points to get it free. Had I been paying then I would have been a little disappointed with some aspects.
First of all the location was brilliant - it was just a few yards from everything you needed to be near in Strasbourg, albeit Strasbourg is a very small town, it is nicely located 8 mins walk from the station and 5 mins from the centre of the Christmas Market Activity, situated on a quiet corner of a street, you actually couldn't have asked for a better location.
Our initial imression of the hotel was poor, it looked drab and miserable fromt heoutside, unlike most Strasbour premises at this time of year it had no christmas decor at all. However the staff were welcoming and friendly.
The room was very small, very dull and quite frankly I don't think we would have had a better night's sleep slept on the floor - the mattrass was AWFUL it was so hard it could have been concrete and the awaful plastic sheet beneath the real sheet made it sweaty and uncomfortable. But as we were no paying we didn't compalin as I suspect that all the standard rooms are of the same standard. There was hardly any cupboard space and no safe in the room. The bathroom however was lovely, exceedingly clean, obviously newly done was kept clean throughout our stay.
Breakfas was included and weas very mediocre by European standards, we actually thought we had to pay for this extra but were informed as we were a points customer it was free - good job is all I can say I would not have wanted to pay 14 Euros per person. The waiterin the breakfast area did not smile until the day we left!!!!!!!! And we were exceedingly polite at all times.
The cleaning lady, on the other hand was the loveliet lady you could hope to meet - she was alway friendly, chatty and smiling and made up for the rest of the grumpy people in the hotel.
Would I recomend this hotel - yes for location, but not for a long stay.
- Best Western De France
- Best Western Strasbourg
- Strasbourg Best Western
