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Adagio Strasbourg Place Kleber – reviews, photos

3.0 of 5
4 Rue De La Haute Montee, 67000 Strasbourg, France
Hotel amenities
Adagio Strasbourg Place Kleber
Adagio Strasbourg Place Kleber
Adagio Strasbourg Place Kleber
Adagio Strasbourg Place Kleber
Adagio Strasbourg Place Kleber
Adagio Strasbourg Place Kleber
Ranked #18 of 94 hotels in Strasbourg
4.0 of 5 stars 43 Reviews
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43 reviews from our community

    Trip type
Traveller rating
    19
    17
    5
    1
    1
Date Rating
Brussels
1 review
4 helpful votes 4 helpful votes
“long term reservations not respected”
3 of 5 stars Reviewed 20 October 2009
4
people found this review helpful

I stayed at this hotel in March 2009 and was favorably impressed at the time. Especially its central location and the kitchen facilities were seen as a plus. Since I come to Strasbourg regularly for work I decided to book again for October 2009. Then, I too experienced being bumped out at one week's notice due to someone more important wishing to extend a stay. My booking had been made 7 months in advance. The proposed alternative was somewhere far away from the center with no transport links so I was 'offered' a taxi in for the morning and out for the evening. Not much help with irregular working hours and the need to eat since it had no kitchen facilities.
I'm afraid that I would not recommend this hotel since canceling long-term bookings at the last minute without providing an acceptable replacement room is a totally unacceptable way to run a hotel when one is a business traveler.

  • Stayed March 2009, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris
2 reviews
“not reliable for reservations”
3 of 5 stars Reviewed 15 October 2009

I stayed in this residence once in 2008 and in Feb. 2009. I travel regularly to Strasbourg for work, but was unable to get another reservation until this month and Dec, as it immediately became popular. I was pleased with my previous stays, and staff accommodated my wish to be on the back.
Two weeks before my October reservation I received an email saying that they could not accommodate me in October or December and had made a reservation for me at another hotel. Further communication established that they had extended a block booking and were dislodging 26 persons who already had previous reservations for the months of Oct, Nov, and Dec. The receptionist was completely deaf to my protest that I had made my reservation more than a year in advance, and guaranteed it with my credit card, and therefore the studio was unavailable for them to rent to another party.
In early July 2009 I made 10 reservations with the Adagio in 2010 with their central booking office, but the Strasbourg residence has still to confirm in writing, despite my asking them four different times (they say the reservation is in order, but make excuses each time about the written confirmation). I have written to the manager and am awaiting a reply.

  • Stayed February 2009, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask palmtravelParis about Adagio Strasbourg Place Kleber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Finland
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent location, great condition, friendly staff: would recommend to friends”
4 of 5 stars Reviewed 6 August 2009
2
people found this review helpful

We stayed 10 nights in an apartment at Adagio in Strasbourg and were very pleased. We booked online and there were no problems. The location is excellent and we found our room to be as good as new, well equipped (including kitchen ware) and the staff were very friendly and helpful. Our room did not have much of a view (inside yard), but we weren't expecting it either. If you're a very light sleeper, rooms on the street may have some noise from trams, we barely heard it.

If your looking for an apartment hotel to use a base for exploring Strasbourg and the Alsace region, we can sincerely recommend Adagio based on our experience.

  • Stayed July 2009, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bogomipe about Adagio Strasbourg Place Kleber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Top Contributor
127 reviews 127 reviews
Reviews in 57 cities Reviews in 57 cities
259 helpful votes 259 helpful votes
“Decent hotel, service a bit lacking”
3 of 5 stars Reviewed 11 April 2009
2
people found this review helpful

I stayed here for a night during the NATO summit, when the entire city was shut down. So I can't complain about the noise from outside because there wasn't any. The rooms are small and space is at a premium. The bed folded down from the wall and was firm but comfortable. The service wasn't so hot. As I was ironing my shirt at about 11:45 that night the fuses all blew and I was left in total darkness. Luckily my BlackBerry was to hand so I used the screen to illuminate my path to the phone. The guy on duty downstairs explained that I had to reset the fuse and that the box was hidden away behind a false wall. "If you can't find it, I'll come up," he said with some resignation. I managed to find the fusebox without too much trouble, luckily. The breakfast was mediocre and even though I was there just before the kitchen opened, the scrambled eggs were still ice cold. My room cost 150 Euros a night and that doesn't strike me as great value.

  • Stayed April 2009, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Faience44 about Adagio Strasbourg Place Kleber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pv_customer_liaison, Site Manager for Strasbourg Place Kleber at Adagio Strasbourg Place Kleber, responded to this review
1 June 2009
Dear Faience44,
Thank you for your recent review on Tripadvisor, your feedback is much appreciated.
In response to your points, I'm pleased to confirm we have detailed room measurements for both this property and all our apartments on our website. This means, customers are able to check which rooms suit their party number and needs before they book.

I'm sorry to hear about the malfunction with the fuses in your room. We are glad to hear you fixed this without much trouble but please do not hesitate to ring down and speak to our staff regarding any problems you may have. Our staff are trained to deal with all situations and your feedback has been passed on for review at our next training session.

Thank you also for your comments regarding your breakfast- this has also been passed onto head office.

We very much hope you choose to stay at one of our properties again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
1 review
3 helpful votes 3 helpful votes
“Great for families”
5 of 5 stars Reviewed 20 December 2008
3
people found this review helpful

Four of us stayed in the 2 room apartment in Early Dec for 5 days. Excellent apartment with a fully equiped kitchen. Modern finishings with large bathrooms. Bathing gel/ handwash provided. (Loved the eucalyptus oil in the bathing gel1)
As this was an aparthotel, the beds were not made daily and we had to bring out the trash but this added on the homeliness of the place.
The tramline was next to the hotel but thanks to thick curtains and soundproofing of the windows, we could hardly hear them. There was free wireless internet which was very useful for us to book last minutre train tickets, check on weather for day trips.
The location was excellent, as we were able to walk to shopping areas (gucci/ LV/ hermes were just 5-10 mins away), walk to the cathedral (5 mins away) and there were markets going on at Kleber place on many of the days.
We were able to buy wine/ pasta for cooking from nearby Simply supermarket and whip up warm meals in the apartment - which saved us quite a lot of money from eating in restaurants.
Value for money if staying with family.

  • Liked — Location
  • Disliked — -
  • Stayed April 2009, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Additional Information about Adagio Strasbourg Place Kleber

4 Rue De La Haute Montee, 67000 Strasbourg, France
Price range (per night):* INR5,041 - 11,146

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