Despite having booked several months ago requesting a non smoking room on the top floor I was informed that none was available but I could be shown a smoking room so that I could "smell it" to see if it was OK! Eventually we were offered a non smoking room with a communicating door. The breakfast room was crowded although half of the tables were reserved for parties which did not appear. On departure the reception desk was unmanned for 15 minutes causing much irritation for departing guests. A shame this hotel has an excellent setting and deserves better.
