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The Edge Manchester – reviews, photos

Clowes Street, Manchester M3 5NE, England
Hotel amenities
The Edge Manchester
3.5 of 5 stars 7 Reviews
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7 reviews from our community

    Trip type
Traveller rating
    3
    0
    2
    1
    1
Date Rating
UK
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Stylish apartment, but the service needs to be improved.”
3 of 5 stars Reviewed 7 May 2010
2
people found this review helpful

The positives of this apartment:

- It is situated very close to the centre of Manchester - good for the shops and nightlife.
- Apartment was furnished well with a balcony and a nice view of water features and grass verges below.
- Good sized bathroom with a plentiful supply of clean towels and complimentary toiletries.
- Kitchen had all the utensils you would need to cook in (which we did), lots of glasses and a full box of teabags.
- Lots of wardrobe space.

The negatives of this apartment:

- The main drawback was the collection of the keys for the apartment. We had to wait on a street corner in some back streets of Manchester for the man who arrived late to turn up to open an office (which itself looked run down). He opened the office up and then locked the door and took us up to the next floor in the lift. This is not a safe way to hand over the keys especially to a group of young females and we did feel worried and unsafe that it was not all kosher. I would not book the apartment again on this reason alone. A better way to hand over the keys needs to happen - somewhere that is not in a run down closed office block in the back streets of Manchester. Why we could not be met at the apartment with the keys since the man had to travel into Manchester to give them to us we do not know! The man was very helpful and gave tips on where to go in Manchester so it is nothing against him personally - we would say the same meeting any stranger in a deserted office block! Giving the keys back was easy though - we were told to lock the door and then just post them back into the apartment.
- We were told that many people lived in the apartments on a more permanent basis and the concierge did not appreciate them renting out the apartments for a night or two at the time, so why the concierge is advertised on The Edge website apartments is questionnable, and this did not make us feel very welcome.
- The apartment size itself was 'cosy'. The apartment was supposed to be big enough for 4 people, but it was more adaquate for 2 people and although there was a nice big flat screen television in the apartment, it was positioned at an awkward angle so that you could not really watch it from the sofa, but had to instead sit on the edge of the bed which had a hard edge and was difficult to sit on.

We payed around £135 for the night for this apartment. I would say that this is a little overpriced considering the size of the apartment but it is in a good location and is stylish.

  • Stayed May 2010, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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TheEdgeManchester, General Manager at The Edge Manchester, responded to this review
23 May 2011
Thanks for your feedback. We have changed the key swap arrangements now and we do a meet and greet for all guests outside the front gate to the property, which hopefully should address any concerns. It also means should you have any questions about the property or the area, they can be addressed there and then where possible.

Many thanks again for your constructive feedback,

We hope to see you back.

Ian
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Derby
Contributor
15 reviews 15 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Girly getaway, good room but problems getting the key and parking”
3 of 5 stars Reviewed 13 July 2009
2
people found this review helpful

Just got back from stayng in the Edge apartments just off Deansgate. My friend booked it for her birthday. It was originally 4 girls when she booked a month ago, but we wanted to add one more on, so she called the Edge number from the website who said they would get the 'owner' of the apartment to contact us/ A daylater the 'owner' text my friend to say an extra person was fine for no extra cost but we would need to bring a blow up bed as the apartment only slep 4 (1 double bed and 1 double sofa bed).

We arrived at the Edge all excited with our booking confirmation and was soon told by the concierge that they had no record of our my friends name and we would have to contact the owner to get them to call the concierge desk so they coudld release the keys. Luckily we had his number from the text but what would we have done if my friend didnt have it? We called the owner , he didnt answer so we left a message, he called us back after about 30 mins and all was then fine.

We were not told where to park so we just presumed that the room number was the same as the car parking space, so we parked in that. We later found out that the car parking space numbers do not coralate to the room numbers and we could have got clamped or blocked in, so be careful to ask which car parking space is yours.

When we got into the room it was clean and modern, it was small for 5 girls but we werent in there long and it was very close to everything,. Pefect location, nice modern apartment, but not very well organised.

  • Stayed July 2009, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about The Edge Manchester

Clowes Street, Manchester M3 5NE, England
Price range (per night):* INR8,009 - 48,673

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