Got a real good rate for a Saturday night. It was a crash pad to avoid a taxi home. The hotel was fine. Clearly an old hotel that has recently been spruced up. The room was clean and the king size bed was comfy. Only issue was very thin walls made it noisy. Good central location. Staff were very friendly.

Stayed here for 2 nights on a city break in Manchester. It was very clean and staff were nice. The room was really nice but the shower had some new tiles amongst the old ones which made it look tatty. We did not have breakfast here as there are some much cheaper cafes near the Arndale Centre that have lovely breakfasts.

I stayed with my colleagues as part of a conference at this hotel for two nights. My initial impressions having worked in the industry for many years was what a strange layout for a hotel. This was with regard to the entrances and layout of the floors.. .....

My check in experience with Paul and the Reception Manager was excellent with regard to detail and offering to help the guest and it was a great first impression. It was good to see that the friendliness was a common theme throughout the hotel with the breakfast chef and bar/restaurant managers plus staff showing a friendly and genuine desire to serve the customers. In particular I found Rose to be kind and helpful throughout my stay and the Restaurant manager. Whoever is recruiting in my view is doing a good job as the hotel shows a great diversity with its staff and the training has clearly also impacted on putting the customer first!

On the downside the cold water in the morning and poor sound proofing in the rooms was a let down but this is not the fault of the staff who seemed to enjoy their jobs and serving their customers. In this case the staff make the difference and I would recommend this hotel based on the people working there....

Stayed recently on a Manchester night out. Booked as it was the best deal direct from accors own website. Hotel in general is what you get from accor never find anything but exceptional politeness and service from staff.

Hotel its self, looks really nice and swish with its makeover, they have recently bought it from the Ramada chain. Supposidely 4 star rated (I'd actually stayed at the Marriot in Leeds city centre the week previous that was 4 star too, personally comparing them both together this was a high 3 star to the marriot was leagues ahead with high 4 star).

Well have to say the room was really nice to look at, bathroom good overall, shower really powerful. Although you could see that the bathroom has had part makeover, some accent marble look bits, on top of previous tiling. The brown tiling is clearly not accor doing, it ain't their style for sure. But my budget normally only allows more budget chain and bargain deal so the first impression was really quite good.

HOWEVER THE LET DOWN IS, IT MAY BE A GOOD 2012 MAKEOVER, THE ONE THING THATS BEEN MISSED IT OBVIOUSLY STILL HAS 1960'S SOUNDPROOFING. I say this, as friends had the next door room. Know for a fact he was sat in the chair on the opposite side of the room as I went next door during the phone conversation he was having. I could hear him word for word clearly without having to strain. Same with the tv in his room, it wasn't loud just at a normal considerate level, but you could hear it through the wall. The worst thing was at 5am I awoke, I could hear him snoring in the next room and the beds were on the opposite walls, was even loud enough for my phone to record. Fortunately I am a deep sleeper once I get off. But this surely is totally unacceptable in a 4 star hotel in 2012. At the rate I paid as I explained to the desk upon check out I can't complain it was a nice room, but cause of the soundproofing it is not worth anymore. Paid under £69 on a special sale for Saturday 4th February 2012.

So really nice looking hotel about 4 star but with 1 star soundproofing. Light sleepers beware!